What Others Have Said
Holiday Inn Express New York City - Chelsea
232 West 29th Street, New York, NY 10001-5201
IHG HOLIDAY INN EXPRESS
This hotel is convenient to all areas of NYC. The staff is kind and helpful. If you're an IHG member, you receive a goodie bag, which I look forward to each time. I look forward to my next stay.
Great Location
Great location. Excellent staff. Very welcoming and helpful.
People were professional friendly and helpful
Every time we come to New York we stay here. Great people and the management is fantastic!
Hotels.com verified review
The night was perfect had good sleep but not enough breakfast choice
Expedia Group verified review
Staff were attentive and wanted to make my stay as pleasant as possible.
Hotels.com verified review
The room was quite small, but very clean. The staff was friendly and I loved the complimentary bottles of water.
Hotels.com verified review
Per YELP, people love it, per MY YELP, not a good experience at all. Goods, close by to Penn station, and only like a 15 minute walk to Times Square. Front desk-very hospitable. Breakfast-decent. Stay away from room 1505. Everything broken, and gross. Sliding door,USB outlet, light on other side all broken. And the worst was small couch next to window had a nasty stain on it. Thermostat had a mind of its own too. Paper thin walls-heard maintenance or house keeping whistling at 7am. No big deal just want to get my 2-cents in about: they are kind enough to offer a 4pm-5pm happy hour glass of wine but i asked if they offer soda instead, girl said, sorry No. Um you know some people DONT drink right? I emailed with pictures, hotel NEVER got back to me. HOTELS.COM kindly stepped in to help me out.
Expedia Group verified review
Although the staff was very accommodating to let us use their fridge, we made the mistake of not verifying there was one in the room. Also, no microwave or coffee/tea maker in the room and no ice bucket. The room was a lot smaller than pictured on the website however it worked for the weekend. The breakfast was the best part; generous variety of different foods. Also appreciated the free bottles of water for guests.
Expedia Group verified review
The room was very clean and suprisingly big for NYC. It was in a convenient location for what we were there for. The lobby was very tiny and there are only two elevators which might get crowded during check in. The breakfast looked fine but we didn't use it becasue there were a lot of people down there and like I said, it was a tiny area. The staff was friendly and helpful when needed. Also, they give out free water bottles which was helpful considering there is no fridge in the room. I would stay there again if I need to be in that area.
Expedia Group verified review
Clean room close to all things would stay again
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