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What Others Have Said
Holiday Inn Express New York City - Chelsea
232 West 29th Street, New York, NY 10001-5201
Great Midtown Location!
Great Midtown location. Love it!
Excellent Stay at the Holiday Inn Express New York City Chelsea.
what a wonderful hotel, wonderful rooms, so clean, wonderful front desk staff, friendly and so accommodating! The included breakfast is just amazing, something for everyone, probably the best included breakfast we've had at a hotel! Thank you for being so hospitable :).
Expedia Group verified review
Rooms are good. But breakfast lobby is way too small for the croud, and this becomes hell. Only one of the elevators was working, so it took up to 10 min to get to our room due to the jam. Bathroom was not vacuumed properly with many women hair on the tiles. Front desk not friendly.
Hotels.com verified review
The room was NY-small, which was fine for the price, but having only one working elevator for a 15-floor building was difficult. Also, a lot of the housekeeping stuff happens on the first floor, right next to the elevator. The pancake machine was working, but the dining are was a zoo since it was very small relative to the number of guests.
Expedia Group verified review
The staff was friendly, room service was excellent! Our room did not have a refrigerator, a staff member assisted with having one brought to our room in a timely manner. The location was great for walking distance to the subway. The area was clean, and felt safe.
Expedia Group verified review
Overall, our stay was decent, but we did encounter a few issues. One night, we struggled to sleep due to other guests partying in the hallways. They were smoking marijuana in a neighboring room, which caused our room to smell of smoke. These disturbances occurred between 3-5 AM, which we found completely unacceptable. We eventually reported the issue to the front desk, and security intervened, bringing the situation under control. Thankfully, we didn’t experience any further disruptions for the rest of our stay.
Additionally, one of the two elevators broke down, leading to long wait times to travel between floors. Despite these inconveniences, our stay was overall satisfactory.
Expedia Group verified review
Close to msg good front desk people …nice and basic I would stay again
Expedia Group verified review
Only one elevator functional at busiest time of year. Would have been nice if it was at least being worked on.
Hotels.com verified review
Great location; hotel was safe, staff efficient; except when we asked for extra pillows and towels. The front desk said they would order them. No one ever showed up.
Expedia Group verified review
Excelente la estadía, buen precio, rico desayuno, accesible a metro, lugares de comer, Times Square. Muy recomendado.
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