This hotel is convenient to all areas of NYC. The staff is kind and helpful. If you're an IHG member, you receive a goodie bag, which I look forward to each time. I look forward to my next stay.
Stephanie J
- 08/02/2026
Great Location
Great location. Excellent staff. Very welcoming and helpful.
Amy J
- 05/26/2026
People were professional friendly and helpful
Every time we come to New York we stay here. Great people and the management is fantastic!
Elwin D
- 03/22/2026
Accommodating Staff, Clean Rooms, Great Location.
Staff was very accommodating. Rooms were clean. Great location.
Michael R
- 07/01/2025
Expedia Group verified review
We had a great stay at this hotel. The rooms were neat, clean, and well maintained. The hotel offers complimentary breakfast, bottled water, cookies, and beer during specific hours, which was a nice bonus. Its location is excellent—just a short walk from Penn Station, Moynihan Train Hall, and Madison Square Garden. Most importantly, the staff were incredibly accommodating, friendly, and attentive throughout my stay. I would definitely recommend this hotel.
Editha
- 06/15/2026
Hotels.com verified review
During our stay, we received texts from the staff asking about how our stay was going and whether the staff could do anything more for us. That has not happened in our other hotel stays, and certainly not in a moderately priced chain hotel like the Holiday Inn Express. Breakfast was free and contained the usual offerings, but a cut above in variety. The location on 29th between 7th and 8th Ave was perfect for walking to nearby restaurants.
stewart
- 06/15/2026
Expedia Group verified review
.
yanneth
- 06/14/2026
Expedia Group verified review
I’m a happy with this hotel
Zuoping
- 06/14/2026
Expedia Group verified review
Paid extra for high floor, but it’s a very short building so the high room was of no benefit. Dirty used cup in my bathroom. When we got to room to check in door was propped open with a sheet. Found housekeeping on the floor and asked if room was ready and told her about sheet. She said room was ready and said something about towels and grabbed sheet and left. Hallways smelled musty. Rooms are tiny.
Lisa
- 06/13/2026
Expedia Group verified review
The rooms are much nicer than the lobby. Staff was exceptional. Breakfast one of the days was really, really good. You can borrow a bike and helmet from the front desk. Really great area to explore. I would stay here again.