There was blood spatters on the bathroom sink. I called ahead of time about having a pet after I drove three hours they argued with me about bringing my pet and once I was allowed to pet the manager I was still charged an extra 160 dollars. I had also called to ensure there was a pool as we planned to spend the majority of our time relaxing there, the “heated” pool was absolutely freezing though it did seem clean. I did laundry downstairs where a load of my clothes went out of order and were sitting in a pile of water locked inside the machine. I was told by the front desk to “ wait a minute and it will unlock on its own” it did unlock and then I got soaked trying to move them into the other washer to spin them out which I was really thrilled about having to pay for again. The pancake machine at breakfast made raw pancakes. Honestly for this price I am just so shocked at how much is wrong here. I spent $160 a night to book a “nice hotel” for 4 days to spend with my husband and son as a little getaway and this is what I got… the beds were comfortable but the sheets weren’t changed and we did not receive room service even after leaving for the entire day with the dog so that they could come in and tidy up. Save yourself the money and stay next door it’s the same thing for a fraction of the cost.
Bobbi
- 04/05/2026
Hotels.com verified review
I throughly enjoyed my time I spent at the hotel. Absolutely loved the room and the breakfast in the morning. I hoping next year when I come I will get the same room.
Bethany
- 03/23/2026
Expedia Group verified review
Clean, comfortable and friendly Staff
Mike
- 03/08/2026
Expedia Group verified review
Amazing
Agustina
- 02/20/2026
Hotels.com verified review
The floor of our room had a piece or carpet removed, you could tell it was a patch but it was hard to take the place seriously with a large patch of carpet sticking up. Also the pool was closed the whole time. I took my kids and they were upset the whole time.
Gabby
- 02/15/2026
Expedia Group verified review
Great stay!
Shayne
- 02/14/2026
Expedia Group verified review
Great customer support, rooms, and breakfast.
Samuel
- 02/09/2026
Expedia Group verified review
Front desk couldn’t identify my reservation, then finally when I called Expedia then some how they found it. In the snow and cold weather we reached mid-night it was a bummer that he said your reservation is not in our system :(. Fix your system.