What Others Have Said
Candlewood Suites Roswell New Mexico
4 Military Heights Drive, Roswell, NM 88201
Rooms are clean
Rooms are clean and the staff are very friendly and helpful.
I love staying at the Candlewood Suites.
Always a good experience.
Expedia Group verified review
The outdoor grounds need a lot of work and cleaning. Weeds were growing around the outside of the property, and the bushes/trees could use some trimming. The dryer outlet was covered in lint. Otherwise, everything else was top notch.
Expedia Group verified review
This hotel needs help it is VERY dated the tub was chipped. Only like two staff so really no help
Expedia Group verified review
This place is clearly maintained and it was fine for 1 night while driving across the country with pets. However, it was pretty inconvenient to be on anything other than the first floor with a dog and a cat. I called at least a month in advance to let them know I would have pets so I figured they would accommodate that better. The hot tub was out of order which really sucked since that was a main reason for choosing this hotel over others. The 40-something year old hammered group of children at the pool wasn't super inviting regardless. Location isn't very convenient for on/off highway access. Upon checking out, the front desk worker said that I had a $15 balance from purchasing something from the hotel shop. There was no note for what I had purchased and asked if I could see on the camera that I had actually purchased something, explaining that we had gone to a restaurant for dinner and brought a large cooler with snacks through the lobby. She was unable to remove the charge and left a note for the manager who never called me. I'm assuming it was a mistake and they resolved it but not a great experience to have to deal with.
Expedia Group verified review
Pros: Front desk guy was super nice! Room was clean. Gym was in working order. Cons: Jacuzzi was half drained and the water that was in there was extremely dirty. They said that they were doing repairs on it. It was so gross though that we didn’t even want to use the attached pool which was also not the cleanest. Lots of sketchy / homeless people in the area. There was even a homeless lady going in and out of the gate where the pool was because people were just holding it open for her. I didn’t feel comfortable out there once it got dark.
Expedia Group verified review
Everyone was so helpful and nice. The rooms were clean and comfy
Hotels.com verified review
This room had more than we needed. It was very comfortable and had everything we could ask for.
Expedia Group verified review
I love that had everything I needed for a 2 week stay with in room kitchenette, plates and utensils and free laundry. Clean, quiet and set back for major roads. Great staff and management.
Expedia Group verified review
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