AC was broken in one room / not hot water / rude evening staff/ locked out in parking lock when late return from going out had to walk around building to get in. broken Jacuzzi and Expedia or hotel didn't offer refund or anything. Hotel could be nice if they fixed all the little things that are broken
Carrie
- 12/12/2024
Expedia Group verified review
It was an ok stay. The staff was friendly but the hotel and rooms need look old. I’ve stayed in many hotels in this area and this one definitely needs a remodel.
Daniel
- 03/07/2022
Expedia Group verified review
Major repairs needed. Cleanliness was not satisfactory. I will not be staying here again.
Fernando
- 03/08/2020
Hotels.com verified review
The food was mediocre at best, and service in the restaurant was TERRIBLE, like waiting an hour for a drink terrible! Also we ordered room service one night and left the dishes outside our room, where they stayed for 2 days! Housekeeping came and went and did not collect the dirty dishes!
Verified traveler
- 02/21/2020
Expedia Group verified review
Location is great. Hotel is very dated, looks like they keep trying but it really needs a makeover. Parking is terrible. Not only do they charge to park, but I had someone double park in between my car and a Mercedes in the handicapped parking who somehow thought it was a space, they property would do nothing about it.
Steve
- 02/19/2020
Expedia Group verified review
Everyone was nice but needs renovations desperately
Verified traveler
- 02/18/2020
Expedia Group verified review
Out dated. Four people were placed into a ADA room with a closet that was useless and 1 sink. We had to switch rooms after the second night due to our neighbors smoking marijuana. We reported it, but nothing happened.
Verified traveler
- 02/18/2020
Hotels.com verified review
My wife is highly allergic to mold and suffered for the 2 nights that we stayed.
anthony
- 02/16/2020
Expedia Group verified review
The atmosphere and layout were excellent. Staff was friendly and energetic
Verified traveler
- 02/12/2020
Hotels.com verified review
The hotel is great and me and my kids will come back but our room was disappointing our shower head was super loose and we took a shower in the corner