I've stayed here for a few years when I visit my brother who lives a stone's throw from the hotel. My room didn't have a working tv, so they gave me another room. The 2nd room the door would not open and they couldn't open it. The third room the thermostadt would not lower, so someone had to be sent to fix it, he was very nice. I'm not a fussy guest but the staff was literally annoyed with me. When I got home my credit card had been used in Turkey fraudulently. I can't say it was the hotel but I barely used it anywhere else. I will probably stay elsewhere the next time I visit my brother in San Antonio.
Madeleine
- 06/17/2026
Expedia Group verified review
No hot water. Kitchenette was
JULIA
- 06/12/2026
Hotels.com verified review
Pros: Staff courteous, helpful, & close to alot of restaurants and shopping areas.
Cons: furniture is old, restroom running water and saw several roaches inside room. I complained n staff helped.
David
- 06/03/2026
Expedia Group verified review
This hotel is great for families and lots of room amenities.
Johnny
- 06/01/2026
Expedia Group verified review
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Isabel
- 05/31/2026
Hotels.com verified review
Room barely clean. Blood smeared on closet door, roaches, gnats.
Stephanie
- 05/31/2026
Expedia Group verified review
Great stay! We arrived on a Friday and left Sunday morning. We booked a queen suite and it was just the right amount of space for 2 of us. Would highly recommend this property if you are wanting to stay away from downtown and don’t want to break the bank. The hotel was very clean and staff at the front desk were helpful. Breakfast was great and a lot of seating. Over all 10/10
Siara
- 05/24/2026
Hotels.com verified review
Such a nice room. There's a small stove top, dishes, and more for your visit. The rooms are nice. Beds are comfy. Love this place.
Angela
- 05/24/2026
Hotels.com verified review
Need better pillow. No extra blankets for the sofa