Everything was lovely, but I would have liked to checkout via the TV screen, rather than in person at the desk. I do not stay at Intercontinental enough to warrant downloading the app.
Edward L
- 03/05/2025
All through the years The Mark Hopkins has been a gift to SF.
As long time resident of San Francisco who dined and danced at the Mark, the hotel has remained a gracious and elegant San Francisco land mark. My recent visit was lovely in every way. Staff very professional and accommodating. I will be back, I hope!
Lenore D
- 02/21/2025
Wonderful hotel & wonderful staff.
Great hotel, great location, good rooms.
Ashraf H
- 12/16/2024
Great stay and service for our thanksgiving holiday.
all great stay.
Glen O
- 12/05/2024
Great stay and staff at Mark Hopkins!
We had a wonderful time at the Mark Hopkins Intercontinental in SF during Thanksgiving Week. The staff especially Chef Concierge Ric Lee and front desk master David were knowledgeable, patient and friendly. Others were great too, from the housekeeping staff to the doormen. Our room was large and comfortable with great views. Would stay there again in a heartbeat. Thank you all!
John L
- 12/01/2024
Great Experience
Had a great time at Mark Hopkins, check in was quick and our room was clean. We enjoyed the Top of the Mark and the hotel held our luggage for us after check out. Being on Nob Hill for the view was also nice.
Thomas B
- 07/16/2024
Excellent Hotel
Excellent hotel. Very positive experience from the hotel maids to the bellmen.
Raymond B
- 07/06/2024
Reminder of a better era.
The staff was superb, dining very good, the dining room lovely, the room okay.
Terry S
- 07/06/2024
Expedia Group verified review
Very nice, we stayed in the Mark Hopkins Suite. The bathroom was immaculate. Some areas were roughly around the edges like the sun room or the parlor lacking a refrigerator that wasn’t filled with pay-for items. We enjoyed our stay.
David
- 01/25/2025
Hotels.com verified review
Good location, great for value. Need better pillows and food too expensive at restsurant.