So we were in town to see a show and stayed here at the advice of a friend. However, the power went out in 70% of the city, but not at the hotel. the staff was excellent, the service was top notch and even though there was a problem with the people in the room next to us, they moved us to a nicer room without hesitation. Will absolutely stay here again.
Gary C
- 12/22/2025
Staff is very professional and friendly
Hotel room was in excellent standing, no complaints. It was a five star quality.
Renee M
- 10/26/2025
Great location and staff
Accommodations were very clean and staff was attentive. Location was great within walking distance of Union Square. Streets are clean and safe around the hotel and it felt safe to walk to Union Square.
Janet J
- 09/25/2025
Wonderful Stay
The hotel is very beautiful and has a very friendly and hard working staff. My room was very clean and comfortable.
Michael M
- 08/19/2025
Hotels.com verified review
Great service
William
- 04/26/2026
Hotels.com verified review
Room was clean. Bed was comfortable. View of the city was beautiful.
Melissa
- 04/23/2026
Expedia Group verified review
Beautiful
Branislav
- 04/19/2026
Expedia Group verified review
Best hotel ever
Jieyuan
- 04/16/2026
Expedia Group verified review
Excellent place to stay in SF. All the conveniences of a top property while priced less than other top places to stay. Once you stay there, you will understand why it was President Obama's preferred place to stayl in SF. We recently stayed at another SF Hotel and deeply regretted not going back to the Omni. We were a bit put off by the $92 a day parking--but going forward will just look at it as part of the total room price when comparing other properties.
Leonard
- 04/05/2026
Expedia Group verified review
Large, clean 2 double bed room with a large bathroom and shower. Location is great for downtown, assuming you stay northeast of 5th street. Restaurants a short walk away but not too much very nearby. The staff is amazing, breakfast buffet was fanastic. Unfortunately the pool was closed for emergency repairs (which was not fun with kids expecting pool time) however management comped our breakfast buffet for our entire stay, truly a class act.