So we were in town to see a show and stayed here at the advice of a friend. However, the power went out in 70% of the city, but not at the hotel. the staff was excellent, the service was top notch and even though there was a problem with the people in the room next to us, they moved us to a nicer room without hesitation. Will absolutely stay here again.
Gary C
- 12/22/2025
Staff is very professional and friendly
Hotel room was in excellent standing, no complaints. It was a five star quality.
Renee M
- 10/26/2025
Great location and staff
Accommodations were very clean and staff was attentive. Location was great within walking distance of Union Square. Streets are clean and safe around the hotel and it felt safe to walk to Union Square.
Janet J
- 09/25/2025
Wonderful Stay
The hotel is very beautiful and has a very friendly and hard working staff. My room was very clean and comfortable.
Michael M
- 08/19/2025
Expedia Group verified review
Fantastic! Everything is always up to expectations. Been there many times and the location, view and service is pretty top notch. Thanks again🍾
Eddie
- 08/02/2026
Expedia Group verified review
Clean rooms, helpful staff and awesome amenities
Hugo
- 08/01/2026
Expedia Group verified review
The staff, the room and the location were great. They offer valet parking.
veronica
- 07/31/2026
Expedia Group verified review
Beautiful hotel in a great location. Staff was super friendly. We got in to SF early in the morning, and they were great about checking our bags and starting the process of getting a room ready. We were able to do some early exploring while we waited. The room was spacious and had great views. The bed was super comfortable, too. Bottled water was available at the front desk for free whenever we needed.
Brett D
- 07/28/2026
Expedia Group verified review
everything was fine
Jeremy Van
- 07/28/2026
Expedia Group verified review
Great location of the hotel, nice staffs. The facilities appear to be outdated a bit. Other than that everything is good.