Pet Friendly Lodging Reviews

This is the best hotel in the rea. I travel here for business every few weeks and have stayed at Hiltons and Marriotts in the area and this hotel is by far the best for the price and the rooms are very modern and spacious. I love it here. Will definitely be back! I feel like I am living in a little condo when I'm here.

Okay

Nice and clean. Good breakfast, if you can get the timing right to avoid 5 families with a dozen hungry kids between them all eating at the same time. Didn't use the pool. The staff were welcoming and professional. I've already booked my next stay.

My husband stayed here as he was starting a new job and did not have an apartment in Tucson yet. He like the room, but was not able to benefit from the breakfast because he had to be at work by 5 am.

Clean room with lots of space. We were at the hotel with a softball team and we appreciated all the amenities and helpful staff. Nice breakfast included and snacks on some evenings. The pool area was great. They have washers and dryers on site. The front desk workers were great.

Staff was amazing and so accommodating. We had a big group and the staff went above and beyond to make sure everyone was taken care of!!!!!

Overall, I was happy with the property, but the major issue we have was that they tend to overbooked their two bedroom suites and the whole reason we stayed and chose this property was to be able to accommodate my entire family. Upon arrival they they overbooked our room and told us that it was sold out and that we would not be in a two bedroom suite to fix the problem. They put us in two different bedrooms and two different rooms. This was complicated because we have three underage children so we were not able to spend the time that we really wanted together because we had to split ourselves into two different rooms the staff did their part to try to accommodate us, but I felt that management was a little bit misleading and placing the blame on Expedia and not taking accountability for the issue furthermore, I was lied to. I was told that I would get the room three days prior to my reservation and instead I only got it two days.

Overall, I was happy with the property, but the major issue we have was that they tend to overbooked their two bedroom suites and the whole reason we stayed and chose this property was to be able to accommodate my entire family. Upon arrival they they overbooked our room and told us that it was sold out and that we would not be in a two bedroom suite to fix the problem. They put us in two different bedrooms and two different rooms. This was complicated because we have three underage children so we were not able to spend the time that we really wanted together because we had to split ourselves into two different rooms the staff did their part to try to accommodate us, but I felt that management was a little bit misleading and placing the blame on Expedia and not taking accountability for the issue furthermore, I was lied to. I was told that I would get the room three days prior to my reservation and instead I only got it two days.

Staff very supportive of customer care while they were on the clock

Staff was very helpful, lady in the front was very sweet