Location perfect, lovely room, great service, helpful deskā¦all add up to a very good stay! A ver.
Paula L
- 02/05/2025
Extraordinary service under difficult circumstancers.
filled with evacuees, many of whom lost their homes, they were suddenly overwhelmed on a Tuesday, but the staff has gone above and beyond to do all they could.
Jody B
- 01/11/2025
Extraordinary service under stressful conditions!
Overwhelmed by those evacuated from the fires, the staff managed extraordinarily to accommodate all in need.
Bruce S
- 01/10/2025
I would definitely stay there again.
Great Place.
Gerard L
- 10/27/2024
Great escape!
Felt right at home at the Viceroy as we were in the heart of Santa Monica. Great service and staff means we will come back soon.
Charles A
- 10/18/2024
Excellent
Our stay was so good ! The hotel staff were so awesome and great food at the sugar plum restaurant!
Kimberly D
- 10/02/2024
Wonderful Fun Stay!
We had a lovely long weekend filled with parties and fun. Everything was wonderful!
Charles H
- 04/30/2024
Expedia Group verified review
We love the staff who work at the Viceroy -everyone is very helpful and friendly.
Sarah
- 01/16/2025
Hotels.com verified review
I stayed with my family over the Christmas holiday Abd the staff at the Viceroy is AMAZING!! BJ and Alex helped me and my kids get the complimentary beach cruisers set up everyday and were so kind. The whole staff helped us feel comfortable on our home away from home fit the holidays!
Verified traveler
- 01/10/2025
Hotels.com verified review
Checked in on time, but the partial ocean view room was on 3rd floor with view mostly of parking lot and buildings. Called to get it changed and no one answered. Called again and they said there were no other rooms available -even without the partial ocean view. Hard to believe as it's quite big and we checked in early. No coffee maker in room and coffee in the lobby is $6. Pool was too cold whereas down the street people were swimming in their pool. Well decorated and good food. Comfortable beds and clean. Some staff very friendly, others cold. Will try another place next time.