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What Others Have Said
Eagle Ridge Resort and Spa
444 Eagle Ridge Dr, Galena, IL 61036
Expedia Group verified review
The place was beautiful, clean and comfortable. It is a hidden gem in the mountains.
Expedia Group verified review
Very quite
Expedia Group verified review
Nice property but understaffed on holiday weekend which led to very long waits at the lounge. Also, the smoldering logs in the courtyard seemed like a cool idea but the smoke lingered and made the rooms smell and messed up our sinuses. Needs a deep clean. But overall a good experience
Expedia Group verified review
Everything was nice except for the curtain valance falling down from the wall. Luckily no one got hurt
Expedia Group verified review
Stayed Fri. 8/7/20- Sun 8/9/20 for a couples wknd. Hotel lobby and grounds are nice. Room was clean,came with refridgerator and coffeemaker. Sink next to small bathroom. Balcony overlooking lake would've been great, if it didn't have spiderwebs everywhere. Service at Highlands restaurant was very poor, waited 30 min and still no orders were taken. Bar restaurant food arrived at table cold. They took it back but it should'nt have happened
Hotels.com verified review
I booked a Lakeview room with Hotel.com with you. It definitely said lakeview. When I got there they gave me a parking lot view room. This was not a special request. It was what I paid for. They were neither nice nor apologetic about it. I have received more warmth and willingness to please a guest from Best Western. They did not move me.
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Hotels.com verified review
Had a great time at Eagle Ridge. Staff was super friendly! Great amenities too! Free wine tasting, great entertainment, great food, and yoga and mimosas!? Was great weekend!
Expedia Group verified review
Very nice clean room. Winter carnival was fun with lots of things for kids to do.
Hotels.com verified review
It was a pleasant stay. Nice hotel, good food and service. A little old/not so well maintained or need a renovation/facelift... Spa service was excellent. Winter festival was interesting.
Will be back to visit again!
Expedia Group verified review
Beautiful property withan incredible view of the lake from our room.
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