I never stayed, I arrived to the hotel and was told that their only 2 rooms available were still dirty and that I was overbooked.
Sergio
- 10/08/2024
Hotels.com verified review
Shot in the dark…evacuating bc of Helene. Room not ready for check-in until 4:30 pm. Ironically, they were waiting for the floor to dry, which was filthy, so I’m not sure what they mopped with. They required a $100 deposit for “incidentals/damages”. This was strange. The window had a blind, no drapes, so the light from the parking lot lit up the room at night. Mold-mildew in several places on the ceiling and in the shower/tub. The room just felt dirty. Fortunately, I brought my own linen and pillows. The lobby also felt unclean. They were storing boxes of TP and other supplies in the lobby. I didn’t brave the “breakfast”. Water backed up in the tub during shower. The exterior of the hotel was a little rough. Checking in and checking out was painful; took way too much time. They literally called the housekeeper to check my room before returning my $100 cash deposit. Not sure what kind of activity they have had in the past to warrant this deposit process. all in all, super sketchy and dirty.
Margaret
- 09/29/2024
Hotels.com verified review
The floor was black with filth. It was terrible. Then the clerk said she could not do anything for me because I used a third party. They still owe me 100 credit back on card. They accused me of stealing towels before I even checked out.
Patricia
- 08/28/2024
Hotels.com verified review
Very clean room. Front desk staff was very nice and helpful!!
Shannon
- 08/27/2024
Expedia Group verified review
I needed a bottom floor room because mother can't walk upstairs very well which was not given
I also am not happy that they did not refund my deposit
Cheyenne
- 07/29/2024
Hotels.com verified review
For the cost it was remodel clean. Fresh towels good water pressure bed was clean. Firm bed but for a quick sleep perfect
Kevin
- 07/25/2024
Hotels.com verified review
Don’t waste your money if you are used to clean, comfortable, well designed, and accommodating place. Just pay a little more - it will be worth it. Rude front counter women, smashed elbow on poorly placed shop bar in a tight shower, water floods out of the shower, tv didn’t have remote - got that….found out why no remote - tv didn’t work. I used a towel on the floor to clean up some water and it was pitch black!