777 Casino Center Drive, Maryland Heights, MO 63043
Expedia Group verified review
Front desk was super unhelpful and rude at check in. The smell coming from the front seat was awful. We asked for the microwave to be changed and they said they would come fix it and nobody ever came throughout our stay. We will not be booking here again.
Nelson
- 06/15/2026
Hotels.com verified review
I booked a king size bed, but the front desk person signed me a room. When I got there it was a queen size bed. I went back to the front desk, the staff had left. The third shift staff said there was no more king size bed room available, and didn’t explain the reason. I asked if the manager was available, she said “no”. I was shock that there were no body care for the customer at this hotel. There was no apology or refund. That was terrible!
Samuel
- 06/15/2026
Expedia Group verified review
The room was not clean and bugs were crawling on me all night !!!! I could not sleep and left the property at 6:47am !! This was the worst hotel/ motel I have ever encountered!
Chrystene
- 06/15/2026
Expedia Group verified review
Website said check in was until midnight, we arrived around 10:30 PM and there was a sign on the front door that said the building was not staffed after 10PM. Thankfully there was still someone at the front desk to check us in, but if we had been any later we would have been stuck without a hotel for the night. We stayed 4 nights total and every night we came back, our hotel room keys would not work and we would have to ask for new ones. Because of this we had to make sure we were back every night no later than 9:45 or else we wouldn’t be able to get into our room. The room was fairly clean but one stairwell smelled like pee and the trash can in the front of the building was always over flowing. Early one morning around 7AM there was someone running down the hallway banging on everyone’s door. The morning we left staff even banged on our door around 10AM to tell us we had to be out by 11.
Lea
- 06/14/2026
Expedia Group verified review
Very clean and neat and the staff where extremelyhelpful and understanding. I would definitely recommend this place to any one
Jeremy
- 06/14/2026
Expedia Group verified review
This was one of the worst hotel experiences I’ve had. The room was dirty, there was hair in the shower, and the entire room smelled like a gym locker room. We arrived very late due to a flight delay and called ahead to let the hotel know we would be checking in late, but they still had issues with our reservation when we arrived.
We got to the hotel around 3:30 AM, but because of the reservation problems, we didn’t receive our room until 4:00 AM. After finally getting into the room, we only stayed a few hours to get some sleep before checking out and moving to another hotel as soon as possible. The condition of the room and the overall experience were completely unacceptable. I would never stay here again and cannot recommend it to anyone!!!
Fredy
- 06/12/2026
Expedia Group verified review
The non-smoking room was previously smoked in, had to change rooms. Second room the floor was so sticky we couldn’t walk without shoes on. Front desk was not overly helpful. We arrived late at night and if we had arrived earlier in the day we would not have stayed. I would not recommend this to anyone.
Karen
- 06/09/2026
Expedia Group verified review
AC Great, staff great, room clean nice beds. Kitchen and fridge work nice. Tv is too low but works nicely.
Peter
- 06/08/2026
Expedia Group verified review
Location , price , staff,AC, Kitchen
Nitya santoshini
- 06/08/2026
Expedia Group verified review
It was not a particularly "bad" stay....just the bare minimum. Room, power, shower...thats about it. Never saw a cleaning lady, never got clean towels or sheets. No real "service" in the customer service here, but there IS a bed and roof, with a locking door. So it functionally works as long as the price doesnt mysteriously increase out of the proper range for the level of care provided....