What Others Have Said
Baymont Inn and Suites Cleveland TN
360 Sergeant Paul B. Huff Parkway, Cleveland, TN 37312
Very reasonable
Stay here twice a year. Rooms are reasonable and staff pleasant. Great location for my events. Beds are super comfortable.
Hotels.com verified review
The desk was unattended and we had to wait to check in.
Expedia Group verified review
The room was clean. The property was a mess, tarps covering carpet. Mattresses out side of the rooms. Pool needs to be bulldozed. I had to get ice from the office. Super disgusting walk ways were stained same with the parking areas
Expedia Group verified review
There was bugs in and around the room, stains on the sheets covers. Service was helpful when the finally showed up, waited in the lobby for a 1hr one time and 30mins the other. Old mattresses on the cat walk this was not a clean place at all
Expedia Group verified review
They gave us a dirty room. It looked like someone had just been in it and it smelled. We got a clean one but I will never go back to a Baymont again.
Expedia Group verified review
I was extremely disappointed with the condition of this hotel. From the moment we arrived, it was obvious the property was not being properly maintained, the paint is pealing off the side of the building. There was furniture stacked all in the ally way. The room was dirty, the furniture was broken, and everything is worn out and neglected. One of the most concerning things was that the door to the room down from ours has been kicked in. The door frame was busted up and splintered, which made us question the safety and security of the property. The beds were just as disappointing. There were no bed skirts, leaving the stained box springs completely exposed. The smell in the rooms were horrible, air was off in the room and it was 100 degrees outside. The bedding and room was not clean, and the overall condition made it difficult to feel comfortable staying there. This hotel did not meet even basic expectations for cleanliness, maintenance, or guest safety. I went to the front desk explaining the situation and asked for a refund, he said because it was booked through Expedia he couldn't do that. We left and did not stay there. We went and found another room somewhere else. I would not recommend it to anyone looking for a clean, safe, and comfortable place to stay. Management needs to address the property’s cleanliness, repair the damaged rooms, and improve overall maintenance. I wished I had taken pictures now to upload them.
Hotels.com verified review
Breakfast food was limiter milk was expired by 4 days the yogurt was a month out of date
Expedia Group verified review
Everything was great they are doing some remodeling at this time to the rooms
Expedia Group verified review
Nothing
Expedia Group verified review
The place is being remolded and our room had new carpet. New armchair, freshly painted and great plugs for electronics. There were not enough towel hooks in the bath, one handle on dresser was hanging down and outside was dirty and a bit trashy,( old furniture and repair objects everywhere). One young man was alone to run the place and didn’t make it up in time for breakfast nut I will give him an A for effort. The price was appropriate for what we experienced.
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