Prompt check in. Very helpful staff. The bar was great. Alex was the best. Lizzie was our server for breakfast. Again, outstanding. Our room was clean and comfortable. An excellent stay.
Michael C
- 05/07/2024
Expedia Group verified review
We had a great time, comfortable room, fun at roof bar
Valquiria
- 11/01/2024
Expedia Group verified review
Liked the property overall. Service was excellent. Staff was friendly. Negatives were very loud HVAC motor and the lighting in the room which was rather dim. Overall we’d stay there again.
Milda
- 10/23/2024
Expedia Group verified review
The hotel itself is lovely, and in a prime location. During my stay, I had the pleasure of interacting with JESSICA and SIERRA, who were both friendly, helpful, and genuinely wonderful. They went above and beyond to ensure that we were well taken care of.
Unfortunately, it seems that there is only one staff member handling multiple responsibilities, including check-in, check-out, valet, and room service. This was not an isolated incident, as I encountered the same situation during my previous visit last month. For a hotel with rates ranging from $400 to $600 per night, this staffing model is quite concerning.
In summary, the hotel is a beautiful place with outstanding staff, but the management should take steps to address the staffing issues to enhance the overall guest experience.
Sylvianne
- 10/16/2024
Expedia Group verified review
Highly recommend. Great location, hotel, dining and staff!
Gael
- 10/03/2024
Expedia Group verified review
Very rude and unhelpful staff especially the rooftop bar staff
Adair
- 09/23/2024
Expedia Group verified review
Love the Birchwood. One of the best restaurants in St Pete, immaculate rooms on Beach Drive. What more could you ask for!!!
Denise
- 09/20/2024
Expedia Group verified review
Like the location
Gilberto
- 09/16/2024
Expedia Group verified review
Loved The Birchwood! The location was amazing as well as all the staff! So friendly! Excellent little boutique hotel that we’ll return to for sure!
Stephanie
- 09/09/2024
Expedia Group verified review
Quiet and comfortable. Wish there was a pool and a mini fridge.