They were quick to change our room when we found that the heat didn’t work but they had the pool area closed for quite some time and each staff member had a different story as to why. I stayed at this property 9 months ago and it has gone severely downhill since.
Verified traveler
- 03/26/2019
Hotels.com verified review
They do not have a restraint or bar. Pool or in order. Manager seemed more interested in her conversation with other employee who was trying to check us in. Said they had laundry. Notta. Daughter asked about laundry facility. Front desk replied. What do you need that for?
Verified traveler
- 03/18/2019
Hotels.com verified review
The pool/atrium area is beautiful, but it ends there. Sadly this oversized property is what happens after a town dies. Carpets were wet from roof leaks, rooms were in serious need of repairs and updates, but staff seemed to be doing their best to make things feel better.
Lysa
- 03/04/2019
Expedia Group verified review
Lobby looks great & that's it. Room was in poor condition. A loud high pitched humming noise through bathroom vent heard all night...I couldn't sleep at all.
Verified traveler
- 02/17/2019
Expedia Group verified review
First impression "abandoned" no cars in the ice and snow covered parking lot, lobby was nice receptionist a little difficult to understand. Rooms super dated, first room, dingy grey towels used to be white im assuming.hotel bar and restaurant closed like out if business closed. Game room locked. Front desk stated closed. Wet floors in hall, exterior doors not operable from inside or out.
I would not recomend this place to anyone, in its current condition.
Verified traveler
- 02/17/2019
Hotels.com verified review
very old hotel room.
For 1 night it’s fine
osvaldo
- 02/13/2019
Hotels.com verified review
Cold shower, tub would not drain, Bed linens had stains, parking lot full of ice some areas you could not even drive on. Towels were yellowed. Bar and restaurant were both closed until further notice.
Verified traveler
- 02/12/2019
Hotels.com verified review
Overall hotel was nice. A bit dated but for the charge we did expect that. My only big issue was around the pool area there were several unsupervised kids that decided to run laps up and down the hallway almost running into me as I left my room. I just wish the hotel mgmt would monitor that area to try and control situations like that better. Would stay again when in the area.
Verified traveler
- 02/11/2019
Expedia Group verified review
The sink was full of gunk, the shower was freezing cold, there was no fridge, it was deserted, locating the room was a mess, and the blankets were so thin I was shivering all night. I felt like micheal myers would jump out at me in there. Never staying again.
Verified traveler
- 12/22/2018
Hotels.com verified review
Last minute stop during a trip halting snowstorm. Hotel was clean and comfortable. Desk service was fast and helpful. Morning weather clean up staff was friendly. Unfortunate that dining facilities have limited open hours/days as there was no way I was making another trip out.