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What Others Have Said
FairBridge Inn & Suites at West Point
17 Main St, Highland Falls, NY 10928
Disappointing
Not a good place; not what was promised, substandard check in process, wrong information given on the phone with reservation agent, not welcoming, unpleasant experience NOT AT ALL WORTH THE PRICE.
Scammed into booking this room.
Booked this room because "there was one room left in the whole area". Lies. The parking lot was empty, probably because other people also pulled into the parking lot and realized that this is not a place you stay at. Super sketchy. Stayed somewhere else.
Excellent Staff & Service
Excellent staff. AJ was amazingly kind and professional.
Expedia Group verified review
Was a nice location and quiet
Expedia Group verified review
Wonderful place to stay.
Expedia Group verified review
Nothing else to share.
Hotels.com verified review
Didn’t stay- the room smelled like horrible mildew and the room was cold and damp. Went to another hotel to stay.
Expedia Group verified review
“Updates” were done poorly. Doors had major gaps. Very loud.
Expedia Group verified review
Went to visit family at West Point. The location for that is great but that's the only positive I can come up with.
Physically this place needs major updates inside and out. The decor was DATED, at least 30 years old.Things were mismatched and makeshift. Did not feel safe in the room. There was no way to contact the front office at night.
Whoever owns it should close it down and sell it.
I will not stay there again.
Dissappointed Expedia had them listed. They should do a better job of vetting facilities before promoting them on their website.
Would love Expedia to contact me about it.
Expedia Group verified review
Good value
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