This hotel needs a complete upgrade. It needs additional staff as well. The staff we dealt with was efficient and polite and did their best to overcome the difficulties. There were no luggage carts available, we needed to use a laundry basket from housekeeping to bring in our things including 2 crated cats. If you’re traveling with cat(s) beware the of the bed frame. Your cat can squeeze behind it. We were lucky our cat came out in his own and we were able to put him in his crate for the night.
- St. Augustine, FL
The people were nice, but the place was lacking to say the least. It felt dirty and a bit sketchy. There was a doorstop in the bathroom that looked like a fungus growth of some sort. The place could use a renovation.