Pet Friendly Lodging Reviews

The staff is wonderful.

Excellent

I had a very disappointing experience & would not recommend it. Upon arrival, we were informed the elevator was out of service, something that should have been communicated ahead of time.We were originally assigned a room on the 6 floor, and while the front desk clerk did move us to the 3 floor after we requested it, this was still extremely difficult for our group, especially since my 85 year old aunt was traveling with us. I had reserved an ocean view room through Expedia, but Diana claimed the hotel never received that information from Expedia and refused to offer any refund or accommodation. I then asked to speak to the manager & a person by the name Gail also said the same thing and did not offer a solution. This was frustrating & felt dismissive.The condition of the property was also concerning. The pool slide looked unsafe, as if it could fall apart at any moment. Housekeeping was another major issue, I confirmed with Gail what their housekeeping policy was and she said full service every third day however, we could request garbage and fresh towels, which I did not only once but had to request garbage pickup &towel replacement 4 times in a single day before it was addressed by Sunny who came from the front desk and brought me fresh towels and took the garbage.These issues are unacceptable.To make matters worse, the front office staff was rude & unhelpful throughout our stay, & no effort was made to resolve these issues or offer any form of compensation.Unacceptable.

The elevayor is out of service and the hotel has 5 floors. Very dificult to stay there

Disappointed cause elevator broken. Saw few roaches in room while there. Paid for ocean view and saw trees and building out my window. Really misleading.

The Comfort Inn is in a good location a block from the beach and within walking distance of several restaurants and shops. However, the elevator didn’t work during my stay, and I had to go up and down four flights of stairs several times a day, sometimes with luggage and other items.

Rooms are nice but there was snot on my sheets and stains all over them. I requested them to change and they still left the dirty stain sheets after my request. The hallways smelled moldy. Might not stay there again

Good spot

The staff is a bit rude until you get to know them. It’s a bit weird. But overall it’s all good

Staff was amazing. Property needs updates. Pool area not very nice. The outside bar was amusing.