What Others Have Said
La Quinta Inn & Suites Sturbridge
478 Main Street, Sturbridge, MA 01518
Enjoyed our stay very much
Comfortable, clean and spacious.
Hotel stay
Very Good
Very Clean & Quiet
Very clean, quiet, comfortable bed! Mr Patel at front desk was friendly and helpful. Would recommend. Thanks!
Expedia Group verified review
Room clean and spacious. Staff was great and so was the breakfast
Expedia Group verified review
The bed was very comfortable and the breakfast buffet was very good
Hotels.com verified review
I was disappointed with my stay at this La Quinta. Unfortunately, my experience did not reflect the positive reviews that influenced me to book here. At check-in, I requested a room in a quieter area because I am a light sleeper. The receptionist initially assigned me the first room off the lobby, where I could clearly hear guests checking in and all of the lobby activity. When I returned to ask if there was a quieter room available on the second or third floor, I was told the only remaining option was a room directly across from the elevator. After settling into that room, I discovered the toilet was already clogged before I had even used it. When I called the front desk, a young employee brought me a plunger and expected me to unclog the toilet myself. I found this to be unacceptable, especially since the issue existed before I checked in. To make matters worse, I couldn’t even take a shower because it had hair throughout it, as though someone had recently shaved and it had not been cleaned before my arrival. Overall, this was a very disappointing customer service experience. Between the lack of accommodation, the cleanliness issues, and being asked to fix a maintenance problem myself, I did not feel like the room had been properly prepared for guests. Based on this experience, I would not stay at this location again, nor would I choose another La Quinta in the future.
Expedia Group verified review
The room was very clean and appeared to be modernized with a contemporary theme. The breakfast was disappointing, being very minimal and basic.not much interesting to eat.
Expedia Group verified review
What an awesome experience - clean rooms, friendly staff and great breakfast.
Hotels.com verified review
Hotel was dirty. TV not working. Toilet not working.
Expedia Group verified review
Was close to the antique show I would stay again
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review