755 E. Vista Ridge Mall Drive, Lewisville, TX 75067
Clean and quiet.
Hotel was clean and quiet.
Joseph P
- 06/02/2024
Expedia Group verified review
They have bed bugs and mold. The hair dryer also did not work and they couldn’t give us a new one.
Emily
- 06/23/2024
Expedia Group verified review
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
Zhenyu
- 06/22/2024
Expedia Group verified review
Once I checked into my room I checked right back out. The smell of mildew and mold was overwhelming.
Joseph
- 06/13/2024
Expedia Group verified review
The rain came into the room and all the carpets in the room got wet and I couldn't sleep. But after that, they only said that there was no room and did nothing, so I checked out in the early morning
And they didn't send me deposit money i was claimed and received
HYUNGJIN
- 05/28/2024
Expedia Group verified review
Staff was lovely, property was quiet ☀️
Shannon
- 05/25/2024
Expedia Group verified review
As advertised the property did not have the pool working hot tub or a gym! Specifications I requested when booking ! And still only got $25 credit by Expedia that’s it! I didn’t find out nothing until after I checked in. Very inconvenient
Jessica
- 05/19/2024
Hotels.com verified review
The room looked nice, however, there was no comforter on the bed which made it tough to sleep. Staff was nice & friendly.
Verified traveler
- 05/08/2024
Hotels.com verified review
When I made the reservation a whole month in advance online, I also called the hotel to make sure there was an accessible handicapped walk-in shower. I was told there was and it would be no problem. When we arrived we going to be given a tub/shower combo. I said "no", we had requested a walk-in shower. We were told we had to wait to have it cleaned (it was 5:50p when we arrived)!! We were charged $50 for incidentals upon check-in and told if there was not any at the end of our stay, we'd get that back. In checking our account today (3 days after our return) I find we were charged the whole amount to include the $50!!! I tried calling the hotel and it doesn't even ring!! What's going on!??!! I expect to get my $50 back!!