What Others Have Said
Comfort Suites Lewisville
755 E. Vista Ridge Mall Drive, Lewisville, TX 75067
Clean and quiet.
Hotel was clean and quiet.
Expedia Group verified review
They have bed bugs and mold. The hair dryer also did not work and they couldn’t give us a new one.
Expedia Group verified review
AC doesn’t work well. The room is humid. Front desk staff doesn’t care about the customer.
Expedia Group verified review
Once I checked into my room I checked right back out. The smell of mildew and mold was overwhelming.
Expedia Group verified review
The rain came into the room and all the carpets in the room got wet and I couldn't sleep. But after that, they only said that there was no room and did nothing, so I checked out in the early morning And they didn't send me deposit money i was claimed and received
Expedia Group verified review
Staff was lovely, property was quiet ☀️
Expedia Group verified review
As advertised the property did not have the pool working hot tub or a gym! Specifications I requested when booking ! And still only got $25 credit by Expedia that’s it! I didn’t find out nothing until after I checked in. Very inconvenient
Hotels.com verified review
The room looked nice, however, there was no comforter on the bed which made it tough to sleep. Staff was nice & friendly.
Hotels.com verified review
When I made the reservation a whole month in advance online, I also called the hotel to make sure there was an accessible handicapped walk-in shower. I was told there was and it would be no problem. When we arrived we going to be given a tub/shower combo. I said "no", we had requested a walk-in shower. We were told we had to wait to have it cleaned (it was 5:50p when we arrived)!! We were charged $50 for incidentals upon check-in and told if there was not any at the end of our stay, we'd get that back. In checking our account today (3 days after our return) I find we were charged the whole amount to include the $50!!! I tried calling the hotel and it doesn't even ring!! What's going on!??!! I expect to get my $50 back!!
Expedia Group verified review
This hotel is dirty and smells bad
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