Booking through Expedia got us put in the worst wing of this property where the rooms reek of cigarettes and weed even though it’s a non-smoking facility. We declined that room and were “upgraded” to another room up the hallway. That room’s TV didn’t work and the bathroom was flooded when we walked in. The host then “upgraded” us to another room that sufficed. Paid $10 for a box of detergent and one wash/dry. Dryer never did dry clothes and had to have housekeeping finish drying our clothes the next morning. Overall, these hotels, which seem to be bought up foreigners, are predominantly rude to guests and really only care about money and not caring about customers.
Mark
- 10/22/2024
Hotels.com verified review
Hotel in terrible condition and location was sketchy. One bath towel in bathroom and king size bed had three tiny pillows. Would not stay at this hotel again and really didn’t want to stay that night but we had already paid and were traveling. Description said it was right off 81 but you had to drive several miles through city to get to hotel. That usually wouldn’t have been a problem but we were towing a trailer and would have liked something closer to the highway.
Laura
- 10/20/2024
Expedia Group verified review
Shy the manager was very nice!
Elizabeth
- 10/14/2024
Hotels.com verified review
The room looks ok but it was nasty odor to smoke I told the front desk about it and she just say I can’t give you refund or offer me another room
Valued
- 10/14/2024
Hotels.com verified review
The only good thing was the bed. When we woke up the next morning the door or directly across from us had a condemn notice posted on the door. There was a bad odor in the room, burn holes in the toilet seat and wall from cigarettes and the kickboard molding was peeled away from the wall. Apparently they own two hotels and try to upsell us on the one in the front. Wasn't impressed. Don't suggest.
Lee
- 07/05/2024
Expedia Group verified review
Literally worse hotel I've been in. Walked by 3 rooms that were condemed! Sign said stay out,
dangerous conditions. Horrible smell in the room. Listed as 2 queens, it was 2 doubles. Druggie in the parking lot checking car doors trying to find one unlocked.
Brandon
- 05/27/2024
Hotels.com verified review
Found very easy . Check in was very easy . Room was on second floor . No elevator.
Gregory L
- 05/26/2024
Hotels.com verified review
Several of us have stayed here along our route. Always reliable and good!
John
- 05/18/2024
Hotels.com verified review
The toilet was an issue. It didn't want to shut off. The shower didn't drain and the outlet in the bathroom didn't work.
tammy
- 04/29/2024
Hotels.com verified review
When we go to the room first thing is check bathroom make sure it's clean and water is hot, but this time I had to kill a roach and a spider, now we move on to check beds sheets on one not clean both top and bottom, breakfast free but you better get there first before the locals,ran out of sausage and eggs syrup appears to be water down