My stay was so great. I celebrated my son’s birthday! He enjoyed himself and the pool!
Latreice M
- 09/30/2025
Hotels.com verified review
The room was quiet, clean, and the kitchen was well appointed. Bed was very firm and comfortable. The staff was super friendly. Laundry facilities were clean, but only one washer was working. Overall great stay
Robert
- 06/11/2026
Hotels.com verified review
We checked in later at night, the front desk attendant was on the phone with a customer discussing a noise complaint and that there were no towels or help to clean rooms. We were finally checked in, the room had no toilet paper, towels and the bed was half made making it appear as though we were checked into a half cleaned room. The snack room ice machine was leaking and had a pool of water that you had to step over to get in, there were white towels on the floor to clean up the water. We ended up using our own blankets and towels. We asked for another towel and were apprehensively given one. Over all just a terrible experience. The manager in the morning had headphones on and just took our keys without any type of greeting or gratitude.
Anna
- 06/08/2026
Hotels.com verified review
Room was spacious, kitchenette was nice but only one chair. Washer/Dryer was available to use for no charge. No continental breakfast but they did have a “snack room” you could buy food from. Would stay there again.
Rooms very clean and had more than 2 towels in the bathroom.
Abrie
- 05/27/2026
Expedia Group verified review
Everything needed a very good cleaning. The floors seemed sticky…. Attention to detail would make a big difference. The recliner chair was broken when I arrived and although I was booked to stay for a week and called about the matter twice, it was never addressed. Staff was excellent though, did their personal best, and worked very hard. Laundry facilities were top notch. Parking was easy and free.
Judy
- 05/20/2026
Hotels.com verified review
Even tho I booked this hotel weeks in advance AND called the week before to verify it was shower accessible for my 78 year old mom with mobility issues- they didn't have a suite for her 10 day stay.
The room they offered- standard small hotel room- wrong coffee pot in room - no dishes in room and no accessible shower.
Justin - who verified everything the week before booking- also was at the front desk while checking in. He ( who claimed to be the GM) was terribly rude and acted like we were the problem.
Justin claimed that the mixup was due to someone not checking out when they were supposed to. He suggested a Best Western for the same price!
I offered to keep the small wrong room if she could be moved to the correct accessible suite the next day- he thought that would work- I asked to see the room to verify - he said housekeeping wouldn't be able to clean it until next...no worries I just want to verify that it was the correct type id room... showed it to me and it was smaller and still no accessible shower.
Justin then told me that he didn't think this was going to work out because I wasn't giving him a chance to help him.
Apparently- this hotel was purchasd recently- so beware of reviews prior to this new GM and management!
Would highly recommend staying somewhere else unless you dont need specific anything.
She stayed at the Homewood by Hilton less than a mile away and it was everything it was supposed to be! A 10 day stay- with kitchen and Accessible shower!
Barbara
- 05/17/2026
Expedia Group verified review
I was only there for a single night so I didn’t pay attention to anything but cleanliness. I arrived at 3:30 in the afternoon and was given a room key. When I arrived in my room I found potato chip crumbs on the carpeting. But the most alarming issue was (even though the bathroom was clean), the wash cloth used to scrub the tub was left balled up in a corner of the tub!
I was there for a commencement ceremony at PSU Berhendt that evening and didn’t have time to complain or change rooms.
I’ve never been in an IHG Property like this before!
John
- 05/16/2026
Expedia Group verified review
The shower temperature and pressure is amazing! The pool is fun.. i also really like the snack room
Bobbie Jo
- 05/16/2026
Expedia Group verified review
Staff was friendly. We didn’t use anything extra, but the room was clean and nice!
Melissa
- 04/11/2026
Hotels.com verified review
Paper towel holder was empty.
My biggest issue was the lack of bath/swim towels. We did not have the ability of having clean towels during our visit. I feel there should be a better turn around time for laundry.
We were I formed uninvited guests used all the towels.
Other than that, it was a good stay.
The room was great with all the amenities.