This is about my third or fourth time staying at this hotel, the staff is always friendly and it is always very clean.
Nannette N
- 06/07/2026
March Stay
We had a wonderful experience. The hotel is always clean, food is great, staff are wonderful. This is our third year coming to Ashland for training and we always stay here. Have never been disappointed. We will be back in April.
Jennifer H
- 03/27/2026
We have stayed at other Holiday express ever year on vacation this was the worst. The front desk peo
Coffee pot would not work ,no ice,seen bugs Internet was awful.Breakfast was nasty,3 big pots of coffee all cold at 6:30 un exceptable.
Adrion C
- 07/18/2025
Expedia Group verified review
Our room was nice and clean but the hotel had some issues with broken ice machines and a broken coffee machine. They were minor inconveniences. The staff we talked to were very helpful but I think they could have used some additional help.
Rebecca
- 07/30/2026
Expedia Group verified review
It was a very busy weekend and we stayed for one night only. The air conditioning in our room did not work properly overnight and it was very difficult to sleep due to the heat. The bathroom in the hotel could definitely have been much cleaner.
Amber
- 07/12/2026
Hotels.com verified review
This was nice! The staff is friendly and the pool was deep! My teenagers had fun
Trisha
- 06/28/2026
Expedia Group verified review
Pool was closed, ice maker didnt work, there was AC in the room but not in the hallway of the 3rd floor
Melissa
- 06/20/2026
Expedia Group verified review
The bathroom was not clean, the air conditioner was not working properly and the breakfast was not ready by 6:00 on it’s entirety
Ernesto
- 06/15/2026
Expedia Group verified review
Rooms could be a bit better as well as the breakfasts items
Lissett
- 06/11/2026
Expedia Group verified review
The staff was very friendly, and very accommodating when I requested a late checkout.