Pet Friendly Lodging Reviews

When we first checked in, the receptionist already gave us an attitude as if we were bothering him when I asked him a question. We wanted to take a picture of surrounding then chased us stating the balcony was closed because we went outside. We arrived at 1:00pm and asked if we can check in early. He did not even check and just stated that there is a $50 charge for early check in. When checking out, the front desk people were all busy texting and when I asked if I can leave my luggages, she just points and states "you leave it down stairs". No thank you's for staying with them or have a nice day. Then, when we were leaving the luggages downstairs, the guy made it clear that there is a $2.00 charge per bag. Disappointing stay! But not going to let them ruin my trip to NYC!

Great stay. Clean. Close to spot of restaurants and shops

Ask for room 1203 it has a fantastic view, but the next world trade is about to be built

Rooms are a little dated but location and views were iconic! Good service

No frills but fine. Felt old and outdated but as clean as it could feel.

Are room has the most beautiful view of the 911 memorial. What a lovely surprise!

Decent hotel in good location for subway links, World Trade Centre etc

Excellent

I was unfortunately disappointed with my stay, especially considering the price I paid. For $1,500, I expected a much higher standard of service and amenities. To begin with, there was only one working elevator for the entire hotel, which meant I had to wait up to 10 minutes each time just to get to my floor. Additionally, the shower drain was clogged, causing water to accumulate every time I showered. Another downside was the lack of provided water in the room, which I found surprising given the price point. The view from my room was also underwhelming. While I understand staying in New York City can be expensive, the hotel did not live up to the expectations set by its pricing. Unfortunately, due to these issues, I will not be returning in the future.

check-out need to settle their own luggage, which is not very convenient