Pet Friendly Lodging Reviews

Had a plate stolen from my vehicle. Only had one elevator waited 10 plus minutes to use it. Staff was friendly many homeless people around the building in the evening.

The room was quiet and comfortable. Decor was very nice. Staff was knowledgeable and helpful. Would stay again while in Atlanta.

I was looking forward to staying at Aloft. When I arrived, it went downhill. The room had the bathroom lightbulb not working. The floor I was on had the ice machine broken. I went to the front desk to ask to change the room and floor and got push back by the gentleman in charge. I had to stand my ground to move to another floor and room. When I got into the second room, the shower was supposed to have three bottles attached to it - one for body wash, one for shampoo, and one for conditioner. It was missing the bottles for shampoo and conditioner. That wasn't the bad part. The bad part was that the tape strip was still on the wall. The hotel did not have a sense of being well taken care of. I wouldn't recommend it to anyone.

Great and fast check in

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I booked the room online and when i got to the front desk, the lady told me they don't accept my card (chime) and i couldn't get my money back

Friendly staff!

Great location and good accommodations. A couple of areas for improvement. The coffee was empty at 8am. Staff did not make anymore. The bathroom light is connected to the room light. Can't turn on the bathroom light on if others are sleeping..

The front desk receptionist was extremely rude. This lady who looked like a man was extremely rude and unwelcoming

During my recent stay in Suite 1029, I noticed that the elevator next to my room caused quite a bit of vibration, which made it feel like my bed was shaking a little each time it was used. It was pretty loud too, almost like a hammer drill or jackhammer! I've been a fan of this hotel for quite a while, but I think it's beginning to show its age a bit. On another note, I had an experience with the coffee situation. I waited for coffee for two days in a row and decided to give it a break on the third day. Also, on my second morning, I had to swing by the front desk to get my breakfast vouchers for two that were included in my booking. Fortunately, the staff were very friendly and accommodating throughout my stay! I did encounter a hiccup when I found out I was being charged for parking, which I thought was included in my purchase. But after showing the staff my emailed receipt from Hotels.com, they quickly removed the charges and were super helpful about it. Overall, I really appreciated the pleasant demeanor of the staff.