Pet Friendly Lodging Reviews

Convenient

This was a big weekend at the hotel - totally sold out - and the front desk handled it really well! Also - I thought that I left my Kindle in my room and called twice. Both times the person who answered my call sincerely tried to help me - one sent housekeeping to check the room and another called housekeeping to confirm they hadn't found later. In the end I found my Kindle at the bottom of my suitcase but I still super appreciated the support from the hotel!!!! The hotel displayed excellent customer service. Thank you!

Its our 3 stay here we love it

Clean and affordable as always

Perfect stay will definitely stay again

I like staying in this hotel location because I always get greeted so good by the people that are checking me in Mr. Haven Davis, Milton A. & Madison. These people are always there to help as well as the people that are cleaning the rooms, they're always there to assist you as well.

We love staying here

I absolutely LOVED this hotel the moment I walked in!!!! The employees were so nice! It has a cool retro and fashion vibe! A pool table in lobby with other games!! The rooms were super clean, amazing shower products in shower, such a cool room. We ordered breakfast and it was so so yummy and not an expensive price!!! I LOVED ALOFT!!!!!!

Aloft Plano is a decent value for the price. Saying that, they used to be pet friendly for free but now they have a $40 surcharge for pets. This was not advertised or expected so I am disappointed in that. This was a big reason we stayed at the Aloft historically but will likely look to see if other hotels in the area are more pet friendly without a big surcharge in the future.

The staff was 5 stars and all were friendly and helpful. I was here for work and stayed at this hotel due to the close proximity to where I was going to be working for a few days. The lobby and common areas were all very nice. Once I got to my room, it smelled moldy. I went right back downstairs and requested a new room. The employee was really kind and helpful and put me on another floor. I was disappointed when that room also smelled moldy. I could see that there was mold in the shower and it looked there there were spots on the ceiling that had been cleaned in the bedroom area. There was no way to crack the windows to allow fresh air in. I will be traveling to the area for business once a quarter and given the moldy smell, I will be choosing to stay at a different hotel on my next visit.