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What Others Have Said
Extended Stay America Houston - Westchase - Westheimer
2424 West Sam Houston Parkway, Houston, TX 77042
Hotels.com verified review
NA
Hotels.com verified review
We were in town for the world baseball classic and for the Houston livestock show rodeo. To our surprise when we arrived at the hotel, they said that what we had booked was not available. They mentioned that this app seems to do this quite often where they allow bookings of rooms with two beds when there are none available. The woman at the counter did offer to provide blowup mattresses. We declined because we didn’t not want to sleep on the floor and the hotel grounds were pretty sketchy. It did take us a while to find a different hotel that wasn’t booked due to the events happening in the city. Do not stay here if you don’t want to arrive and have nowhere to stay.
Expedia Group verified review
Room was dirty and did not have pillows when we checked in.
Expedia Group verified review
Everything was perfect everything was clean for the first time ever there was No smell. My first time visiting here and i loved it
Expedia Group verified review
I booked a room at and paid all the cost. Came to check in they said the hotel fully book. I already paid for the room and they let other person used that room.
Hotels.com verified review
Dirty Dirty
Expedia Group verified review
No breakfast wasn’t served
Hotels.com verified review
It was relaxing
Hotels.com verified review
I hardly ever give any reviews but this time im going to give my review on this jotel chain so initially i book my stay at the 2425 W Sam Houston Prkwy. I book there for the convenience but its been twice they send me to the other location on 3200 Westheimer Rd. Its not much of a difference but this was the second time I dont know if it because we are a damily of 5 and maybe they dont want children. Also their elecator wasnt working having an infant can be difficult to get around. But other than that my stay was decent. Could have been better.
Expedia Group verified review
The staff are great
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