Extended Stay America Houston - Westchase - Richmond
3200 West Sam Houston Parkway, Houston, TX 77042
Hotels.com verified review
The room is acceptable but the neighbor is quite noisy.
NENG CHIEH
- 03/19/2025
Expedia Group verified review
Everything was fine
Tira
- 03/15/2025
Expedia Group verified review
Not a good area to stay
Khalid
- 10/15/2024
Expedia Group verified review
I book a room and they told me that they overbooked and the room was already paid in full
Wilfredo
- 09/04/2024
Expedia Group verified review
I will definitely recommend and return
John
- 09/03/2024
Expedia Group verified review
Good service. Clean. But did see a few roaches
Christy
- 08/24/2024
Expedia Group verified review
I would like to request a refund, the tables were not wiped down dirty tv stand, the wall plus looked hazardous popping out the wall, elevator was not working, it was a non smoking room and you could smell cigarette and weed smoke as soon as you walked into the hallway, we were on the third floor with no elevator had to carry our bags up, floor was dirty, sheets and curtains were stained, roaches running around looked like people were fixing there cars parked all accross the lanes in the parking lot, carpet was stained the drawers looked like they were falling apart, wall had stains. We weren’t even there 30 minutes before we left and booked somewhere else. I have pictures to back up all this information so please accommodate us and refund our hard spent money for this very disfortunate situation and waste of money and time in our vacation.
Steven
- 08/14/2024
Expedia Group verified review
There was no breakfast, just coffee (poor quality)
Hesham
- 07/27/2024
Hotels.com verified review
My feet got dirty from the carpet and floors, the room smelled like smoke, the furniture was about to fall apart, there was a coach roach in my shower, the shower nozzle needs to be replaced, the check in area smelled. Etc
For what you charge it’s an abomination. I was in room 134, oh and the soda machine eats your money. Don’t go there!!!
Gina
- 07/18/2024
Expedia Group verified review
Property was located in a very rough area with a few homeless people on the property. I was concerned my car might be burglarized and cancelled my reservation.