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What Others Have Said
Extended Stay America Houston - Willowbrook - Hwy 249
16939 Tomball Parkway, Houston, TX 77064
Expedia Group verified review
That was the dirtiest inn I’ve ever seen. The first room was full of debris, dust and ROACHes on the floor and stinky. I didn’t accept the room and they changed it to another room but it was still stinking and there was some dust and debris on the floor but we didn’t have any other choice. It Is NOT BREAKFAST INCLUDED! The notorious fact is that they leave phony comments and rates with fake accounts with many same Indian names!!! Their rate was 7.6 but it must be 0. DO NOT BELIEVE that
Hotels.com verified review
This is the worst experience. The rooms smells like bbq, no front desk personnel available. Never again.
Hotels.com verified review
Nope. Smellled bad. Night staff was sweet and helpful. Overnight and morning staff were not so much.
Hotels.com verified review
The hotel smells bad. The front desk doesn’t open until 9:00 AM, and there is no breakfast available, even though breakfast was listed when I made the reservation.
Hotels.com verified review
Horrible!!!! Roaches, alcohol bottles, it was awful
Hotels.com verified review
Cool place for extended stays
Hotels.com verified review
There is absolutely nothing in the room. No shampoo, no conditioner, no bath gel. Only a thin bar of soap. It has a kitchen but has no utensils, no cups, no bowls, nothing. It is absolutely a room that is un-sanitized. It should be put out of business.
Expedia Group verified review
Very slow check-in process has front staff didn’t know how to check me in. Then my card didn’t work the next day
Expedia Group verified review
Staff
Hotels.com verified review
Everything was great !!
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