Pet Friendly Lodging Reviews

Overall it is good.

Very nice property. Clean, friendly service.

Above Average

The bed was comfortable, the shower very good and the breakfast delicious, the only bad thing was that the elevator was not working.

Do not stay here. The elevator was broke. I was traveling with my 80 year old mother and my husband with a hip replacement. They put us on the third floor. They kept telling me the elevator would be ready the next day and it wasn’t. The room had not been cleaned someone else’s body wash was left in the tub and soap and hair in the bath tub. Hair in the bed. Wjen I complained I was told I could talk to the manager at 7AM the next day. No customer service. My son went in to ask of the elevator was fixed so my mother and husband didn’t have to walk more than they already were and staff pointed to the sign that said do not ask. I paid full price and no one fixed anything. When asked for clean towels we were given one with a bug crawling on it.

Booked in the morning, finally got there around 1030pm just to be informed that the only room they had was on the 4th floor and their elevator was out of service. I’ve already had 1 back surgery and need another. There’s no way I could 4 flights of stairs over and over for 2 days! And because they didn’t bother to call and let us know it took us another hour to find a reasonably priced hotel room! To top it off, they said they were cancelling the reservation and refunding the money. However, it doesn’t appear that they ever cancelled it and 3 days later it’s still not showing it refunding!

Upon arrival, I was informed that the elevator was not working and I was also on the 3rd floor. I'm traveling cross country from CA so I have a few things that I need to bring into the room with me, which wasn't easy going up and down 3 flights of stairs. Additionally, the inside temp of the hotel was extremely warm once you left the front lobby area. The wings of the hotel that had the stair wells were significantly warmer than the rest of the hotel, and that's because the AC units at the ends were intentionally unplugged. So you have tk go through rhe hottest zones to hand carry all your things to your room. Not exactly helpful or fun. Plus, rhe room wasn't vacuumed (there were plastic tabs from new clothing tags on the floor), the shower pan has mold growing in the joint at the bottom, and the room was very dusty. It's a cpuple miles from the airport...but so are a few other places. Stay there instead.

No further comments.

Staff was very helpful and accommodating.

the elevator was broken the 5 days there, and for seniors that was no fun. parking good. room clean.