I was among several travelers that had to wait several hours to check in because the rooms were not cleaned and ready. There were cockroaches in my room on the floor. I did not try to move rooms because the property was full. I slept with the lights on.
Lee
- 04/21/2026
Hotels.com verified review
Love this hotel and come about 20 times a year. However, recently the new employee was not very accommodating.
Adam
- 04/17/2026
Hotels.com verified review
Very nice hotel. And convenient to everything
Michael
- 04/16/2026
Expedia Group verified review
I recently stayed at your Northlake location from April 4th to April 7th and wanted to share feedback regarding my experience.
Unfortunately, there were several issues during my stay. The water from the shower was brown, the kitchen exhaust fan grill had been removed and left in the sink, and I encountered a cockroach crawling in the kitchen area. I reported these concerns to the front desk at the time, and while a note was taken, there was no follow-up during my stay.
At checkout, I was asked about my experience and raised these issues again. I was informed that compensation in the form of points for an additional night stay would be provided; however, I have yet to see this reflected in my account. (Only to find via chat no points earned bc I booked through Expedia)...
I would appreciate it if someone could review my stay and advise whether points, a credit, or any follow-up action will be provided.
David
- 04/14/2026
Hotels.com verified review
Check in/check out was quick and easy. Our room was clean and the beds were incredibly comfortable! This was my son’s first time staying overnight at a hotel and he was begging to stay another night. The location was great, too. We’d definitely book Holiday Inn Atlanta- Northlake again in the future!
Megan
- 04/14/2026
Expedia Group verified review
Clean room, albeit a bit outdated, but was certainly accommodating. Property had a very strong smell do weed in the halls and elevators.
Haley
- 04/13/2026
Hotels.com verified review
Very nice hotel and reasonably!!!
PATRYCE
- 04/12/2026
Hotels.com verified review
I only wish they could've put the sink in the bathroom. Its ridiculus to come out the bathroom to brush your teeth....