The room was booked and checked out without it being clean
Keiera
- 09/26/2024
Expedia Group verified review
The staff were really nice and accommodating.
The price is good for a suite, and everything worked
The property needs to upgrades to rooms and furniture are dated and
The televisions are old and small
The outside grounds and entrance don't look very inviting. Needed sweeping, no plants.
Furniture old and worn, windows and doors needed cleaning
Smoking from staff and others should have to be done somewhere else other than the main entrance.
Staff should have to wear uniforms, so they are readily identifiable.
CHRISTOPHER
- 09/24/2024
Expedia Group verified review
Stayed 1 night 2 rooms, better than what I’ve stayed in the past and more reasonable rate. Would stay here again. The only thing I didn’t like is there was no hot tub
Wanda
- 09/12/2024
Expedia Group verified review
I would like to say this stay was wonderful. Your staff member, Punkin, truly make an impression with us. She was incredible and went above and beyond with her customer service. We stayed in room 104 and 108 and she was amazing for us. We did have to move to room 108 as there was a tv issue but she quickly took care of us. Not to mention best breakfast ever at a hotel. We were very pleased with our stay.
Ronda
- 08/30/2024
Hotels.com verified review
When we got there, we were put into a room that hadn’t been cleaned yet. We went back and got another room. The new room they put us in did not have bedding for the sleeper sofa or toilet paper so I had to go back down and get that.
The room was spacious, breakfast was good and the shower was good. The hairdryer was missing from the bathroom.
Suzanne
- 08/25/2024
Hotels.com verified review
Both yeah cans were unlined and full. The bathroom particularly unsanitary filled with used feminine products. Towel rack broken and under the sink, kitchen virtually empty but the dishwasher filled with dishes. Ice had hairs in it as did the carpet, long blonde ones, neither of us are blonde. Drawer handles in the kitchen were broken, couch soiled. I booked last minute traveling to Chicago and we were too tired to keep driving. I would rather have slept in the car. Front desk gentleman and cleaning person were quick to respond, but they need more help, room was in disrepair and dirty (beds were ok). Hire maintenance and cleaning crews to fix the easy stuff and return the rooms to a state fit for human inhabitants.
Jacqueline
- 08/12/2024
Expedia Group verified review
We'd stayed at another Marriott extended-stay property just before this one with excellent evals.
This property was not quite as roomy although still adequate. The other property's kitchenette was fully equipped. This one had a couple plates and cups, no glasses, no knives / forks / spoons, no cooking utensils. Staff indicated they were trying to get corporate approval to order more. Gas grill on patio outside pool was nice.
Alan
- 07/15/2024
Hotels.com verified review
The bed was fine, albeit a little hard for my liking. When we got to our room at just before midnight, there were no towels besides washclothes, and even the washcloth had hair in it. When I opened the shower curtain, someone's else's dirty washcloth fell from the bar. A shower was not in my cards apparently.
I've stayed here 2x before with no issues, but this room was not on point.
Melissa
- 07/14/2024
Expedia Group verified review
The room seemed clean but a little outdated. There was no towels only 3 wash clothes. When we called to request some they told us they would be up in 5 minutes. After 30min we called again and they told us we'd have to come down. The room smelled of cheap old man cologne, bed was hard, and there was a stained yellow pillow in the closet. I was afraid to even look at the pillows on the bed.
Kira
- 07/14/2024
Hotels.com verified review
Property needs maintenance. Exterior of property badly needs attention, waist high weeds growing in landscaping and around hotel sign. The place looks rough on the outside!!