Towneplace Suites By Marriott Houston Nasa/clear Lake
1050 Bay Area Blvd, Houston, TX
Hotels.com verified review
Very clean and helpful staff
Maricruz
- 07/28/2026
Expedia Group verified review
There were gnats in the room. When I spoke to the front desk when checking out, they didn’t apologize. Also, I packed two sample perfumes and put in the bathroom. When I used one of them, when I got back to my room that day, it was gone. I notified the front desk at checkout and he would talk to the manager about it. When I got home, unpacked and found the perfume sample in an inside pouch in an overnight bag that was in another area of my room far from the bathroom.
Kitchen was fine and air conditioning worked great during the hottest weather days so far.
Staff was friendly.
Cristy
- 07/05/2026
Hotels.com verified review
It was horrible. I had mosquitoes in my first and the bathroom had used bar of soap in the tub. They moved me to another room and the tv didn’t work. The whole experience was horrible
Leroy
- 07/05/2026
Hotels.com verified review
The room was nice! The location was good
Letitia
- 07/04/2026
Expedia Group verified review
Hotel was infested with gnats mice trap and as told is was due to a roach infestation move room and gnats was told I had to pat 100.00 deposit and it was just a hold it’s almost a week still waiting was told this was not a purchase but the money was taken from my account seems like it’s a old hotel pool water was filthy just don’t understand why management will hold your money when the hotel is not maintained properly you take money off people card just in case of incidentals but you can pay for the up keep Dana and Laurel are aware of this issue and still checking people in did see no one doing renovations so it’s unclear why the carpet is stain and the problem with the gnats should not tell people their money will be released right away should disclose when extend you will charge a deposit each time will not stay again