What Others Have Said
Towneplace Suites By Marriott Atlanta Buckhead
820 Sidney Marcus Boulevard Ne, Atlanta, GA
Expedia Group verified review
Hot tub was not working. Annoying. BUT it was a great stay ill come back and hopefully that hot tub is fixed.
Hotels.com verified review
This hotel has a lot of potential, but it’s completely undermined by how unwelcoming and poorly behaved the staff are. From the moment I walked in, the front desk acted visibly annoyed by my presence. The real disaster, though, was the Wi-Fi. Because my last name and room number didn’t match in their system, I couldn’t get access at all. I called the front desk, was given a number to call, and then spent nearly two hours trying to fix something that should have taken minutes. I’m not technically challenged. At one point I said it really shouldn’t be this complicated just to get Wi-Fi, and the person on the line hung up on me. I had to start over with another operator and patiently go through the whole thing again. After that experience, I didn’t even have the energy to think about how awful pillows were or the fact that my room was right next to the highway, which meant there wasn’t a single quiet moment. The only saving grace was that it was just for a night and a decent breakfast. Other than that, I would not stay here again. After losing hours over something as basic as Wi-Fi, it honestly feels like I should be reimbursed for that alone.
Hotels.com verified review
建物は古さはありますが、清潔さは感じました。夜間は騒音が気になりました。朝食はクロワッサンサンドやワッフル、ヨーグルト、種類が多くて豪華でした!
Expedia Group verified review
Yes the room was spotless excellent service good breakfast free laundry best customer service
Expedia Group verified review
after 2 changes in 1st night, we found a functional and a clean room to stay.
Expedia Group verified review
Many breakfast items were prepackaged and a bit dry.
Expedia Group verified review
Negative: I was dumbfounded to learn that housekeeping does not clean rooms daily; I was informed by the front desk staff that you have to "catch them" in passing. This was not communicated to me prior to booking my stay, and I find it unacceptable. We had to request clean towels, toilet paper, and water, which was not consistently filled in the dispenser near the elevator—where the oranges were located. I managed to refill my water bottle using the fresh water in the exercise room on the second floor. It's the small things that count. I booked this hotel primarily for the hot tub, due to my medical conditions. Unfortunately, the jets worked on only two spouts; the others had very low pressure or were non-functional. However, I did find the water temperature and chlorine levels to be excellent. Positive: On the plus side, the rooms are clean and include a full kitchen equipped with a dishwasher, microwave, full refrigerator, and range, as well as a coffee maker.
Hotels.com verified review
Easy access to the area of interests. I really enjoy staying here.
Expedia Group verified review
The front desk staff were awesome and the beds very comfy
Hotels.com verified review
The staff was nice.The Area was perfect if you like night life. Short drive/walk from a train station. Will definitely stay again. Only issue is that housekeeping didn’t change my sheets for my next night stay.
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