Residence Inn By Marriott Houston Westchase On Westheimer
9965 Westheimer At Elmside, Houston, TX
Hotels.com verified review
The breakfast ran out too fast. But the parking was convenient and the staff was friendly
Shunvillia
- 04/20/2026
Expedia Group verified review
Glad I brought sandals, carpets were sticky.
Michael
- 04/19/2026
Expedia Group verified review
First day a cockroach charged at me wings out and everything. 5 minutes later we found an already dead cockroach. The next night we’re in bed falling asleep and a cockroach crawls on my boyfriend’s face, he kills this one too. We pack our stuff immediately and while we’re leaving we see a fourth cockroach running from the kitchen to under the couch. Plus two giant spiders in the corners of the room. Now I have a lump on my back that looks like a bite but I’m not sure from what. We left halfway through our stay. We were disgusted by this place. The man who checked us in was great, the man I turned my key into couldn’t care less. Never asked why we were leaving just asked for my key and said I could leave. No refund or anything for the missed days.
Jennifer
- 04/05/2026
Hotels.com verified review
It was a very nice place. Great room and it was very clean. The manager was very professional and help very well with an issue that happened there.
Felisa
- 03/28/2026
Expedia Group verified review
Room was decent but I barely saw housekeeping , I had garbage in my room for the entire stay only saw housekeeping 1 time , the pool was extremely dirty , false advertisement, I was not able to use the pool , staff were decent , but I didn’t get any accommodation at all , there are people living in the hotel
Josefina
- 03/27/2026
Hotels.com verified review
Never stayed there because they sold my room in spite of having a confirmation number andinforming them directly of my late arrival
Jozsef
- 03/19/2026
Expedia Group verified review
Perfect ! Everything I needed was only 20 minutes away
Jamal
- 03/11/2026
Hotels.com verified review
Bed was to firm, room didn't get cold, breakfast tasted expired, cereal was stale and no help from front desk at any point of stay
Katherine
- 02/26/2026
Expedia Group verified review
Loved the staff. It's in a perfect location with good security and a big grocery next door. But this hotel needs paint and repairs. It's really run down. Sadly. Although the faucets will take filters, the connections under the kitchen sink fails on the back pressure, flooding out the kitchen. Filters are important to me so I won't stay in this hotel again until that is fixed. I'm allergic to chlorine and fluoride.