Love staying in this hotel every time that I go!!!
Paula
- 11/17/2024
Expedia Group verified review
Nice employee s
James
- 11/16/2024
Expedia Group verified review
Waterfalls and water taxi
Jose J
- 11/16/2024
Expedia Group verified review
great experience
CARLOS
- 11/16/2024
Expedia Group verified review
Very nice place to stay. Loved the boat transportation the the parks. Very convenient.
Victoria
- 11/15/2024
Expedia Group verified review
Excellent facilities! We had an amazing stay. The restaurant in basement was slow, that was our only downside. Everything else was perfect. Really enjoyed it!
Cynthia
- 11/13/2024
Expedia Group verified review
Atmosphere and music
Shane
- 11/11/2024
Hotels.com verified review
We were so impressed with this property. It had a luxurious resort feel and was perfect for our dogs as well. It was clean and quiet and I can highly recommend the dining option on the lower level.
Lisa
- 11/10/2024
Expedia Group verified review
Dining dinner options can be better for what you spend. More of a variety is needed. Less Caribbean theme food with larger portions it's very expensive and the portions are tiny
Rocco
- 11/09/2024
Expedia Group verified review
We stayed at this resort because it was attached to Universal theme parks and offered early entry. However, the prices for everything on site are unreasonably high. I would compare the hotel itself to a $250 stay and we paid double this for a regular room. There were swarms of college kids staying in the hotel and were at the buffett.
The staff gave us anniversary pins and told us it would get us freebie items but we never saw any of this and we wore them the entire time.
I will mention the staff and service were outstanding and the one thing that stood out.
We won’t be coming back to stay here again. It was overpriced for the quality.