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What Others Have Said
The Mermaid Inn
5400 North Ocean Boulevard, Myrtle Beach, SC 29577
Expedia Group verified review
Let's go with the positives!!! LOCATION, LOCATION, LOCATION! Beds comfy, ungraded furniture and refrigerator. We stayed here 3 yrs ago and loved it! Older property, great location, rooms with no frills but clean. This stay, eh I was disappointed. The check in was virtual, like an Air BNB. The interior of the room was either caulked or drywall patched to the hilt. The tub had a very slow drain, notified the property and it was repaired quickly. We noticed gnats in the bathroom and the pool was open but looked like it could use a good vacuuming. The location is great, the response from management was rapid but could use a bit more tidding.
Expedia Group verified review
Personally, I did not care for the online check-in and having ZERO staff onsite. The room appeared clean at first then I noticed gum stuck to the curtains in an effort to keep them shut in the middle...GROSS! And hairs left in the shower/tub combo. The outside of the property needs to be cleaned up some. Location is in a quiet area of MB, so that was good.
Hotels.com verified review
I had reserved a pet-friendly room for 2 nights, and upon entering the property I had several concerns. The adjoining room had people in there with multiple dogs that kept barking, causing my dog severe distress. They were also blasting music, and with the paper-thin walls, it was just not going to work out. We also noticed wet caulk in the doorway to the bathroom, spread onto the floor. The people outside were very sketchy and it became a concern for our safety. We simply could not stay there. I have tried several times to get a refund, but they simply do not respond to any message.
Hotels.com verified review
Once i finally git checked into the room the accommodations and location were perfect. The virtual check-in process was frustrating. Once i finally got a live human on the phone i was checked in and could get into my room after sitting in the parking lot for 45 minutes.
Expedia Group verified review
Very nice and clean rooms .. loved the area .. thank you
Expedia Group verified review
There was a roach
Hotels.com verified review
So be aware that you were getting what you pay for in this hotel it has been somewhat remodeled to an art deco style and the staff was helpful, but check-in and out was very awkward. Somewhat pleased with the price but definitely got what I paid for that price it was average on cleanliness
Expedia Group verified review
Locks do not work seen several people just opening hotel room no key needed . Gave me a room number, went and go the key and someone was in my room !!! Pool green ! It walks out to the beach which is a bonus and the area was good !
Expedia Group verified review
Something was leaking from the ceiling and was all over the towels in the bathroom. Dead bugs in the room. People were shooting up in the laundry room. Told them were were not staying and they tried to give us another room and refused to give a refund. Will never stay there ever and would not recommend for anyone.
Hotels.com verified review
Really bad;(
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