Pet Friendly Lodging Reviews

The customer service was spot on. Hotel was very clean and smelled nice.

Had a last minute stay here for 4 nights while husband was in hospital down the road. The hotel and room were super clean, very quiet even in a first floor room near the lobby. The staff was so friendly and helpful. Would recommend to anyone in the Round Rock area.

The room was clean. The housekeeping staff was really helpful and friendly. However, the female at the front desk during the day was not accommodating and my interactions with her made me feel unwelcomed!! and uncomfortable! After washing my clothes I realized that the dryer did not work. When I saw the place online, I was excited about the pool! I packed my bathing suit and was ready to check-in and relax at the pool, but when I got there I realized that the pool had algae growing in it so I stayed there for 8 days and never used the pool. Oh, the ladies who worked at night mopped and cleaned and work throughout the night making fresh coffee, restocking coffee station and setting up breakfast. The guy who worked the night shift. The one night. Did Not mop, clean, or restock. Actually, when he came out from the back about 20mins before breakfast he was looking like he just woke up! He set up breakfast at the last minute. He didn't even wash his hands. He just pull the bagels and everything out of the bags with his bear hands Never wipe the tables down from the night before.Never mopped he didn't even wipe the counters down or restock the coffee bar. When he was all done, putting the food out about to leave. I asked him if he could. Please turn the television on and if he could.Please get me a cup so I can have coffee.Because the coffee bar was out of cups. The price was good and the location was perfect for me. But. I definitely won't be staying at this hotel ever again.

My room smelled like cigarette smoke from the 90’s. My friend stayed there as well. His room was on 3rd floor and there was a cricket in his room. My room was on first floor and the person staying in the room above mine must have had kids that were training for the Olympics until 11:30 at night and started back up at 5:30 in the morning. I was too tired to bother trying to get a new room when I walked in and it immediately smelled like stale cigarette smoke. In hindsight, I regret it because of the kids above me. But at least I was woken up at 1 trying to find a super loud cricket in my 3rd floor room like my friend.

Spark by Hilton Round Rock wasn't the worst hotel I've ever stayed in... but let's just say it won't be earning a spot on my favorites list. The property proudly displayed plenty of "No Smoking" signs, which was ironic considering it smelled like someone had ignored them for the past decade. The king bed somehow managed to be less comfortable than the sofa sleeper, which is a sentence I never thought I'd write. I'm also glad I brought my own pillow. I will never understand why hotel pillows have to be so flat! The staff, however, deserves credit. Check-in was easy, and they were always friendly when we needed extra towels or anything else. Just know you'll have to ask for an ice bucket because they aren't in the rooms, and if you're hoping for that first cup of coffee before getting dressed... surprise! The coffee maker lives in the lobby instead. At least it's available 24/7. The pool was clean enough, and my kids had a blast, so no complaints there. Now for breakfast. Calling it "continental" feels generous. We took one look at the sad selection and the bananas that had clearly entered their retirement years and decided we'd rather spend money elsewhere. If you're just looking for a place to sleep for a night, it'll do. Just don't expect your room to smell smoke-free, your bed to be the highlight of the trip, or breakfast to save you from having to make other plans.

no ice machine no hot tub giant dead cockroach on bathroom floor: had housekeeping remove it but was startled when I pulled shower curtain! was pleasingly quiet

Great value and location for the price. Room was very large and staff was nice. Pool area was nice.

Very clean, safe and well maintained hotel. Staff very friendly and helpful. Pleasant stay and recommend.

Clean room but the toilet started to leak water all over, thankfully it was the last night. Staff was okay but not very kind. Breakfast was okay. Parking was great.

Bug room with two separate bedrooms and a living room area. Great value!!