We have been staying at the Peninsula hotel for many years now. Even though we had a series of minor glitches, associated with our stay, the hotel staff made sure that we were well taken care of. We continue to give the Peninsula our highest recommendation. Top Shelf Service.
Russ T
- 03/04/2026
Stunning room and amenities
We needed a place to stay because of a problem at another hotel. I called the Peninsula and made a reservation and walked over there in five minutes. Everything was ready when we arrived. The room and everything it it is stunning. I have to say I loved it and I will go back on my next visit to Chicago.
Stephen D
- 02/11/2026
Fabulous
Accommodations and Service were outstanding!
Randall D
- 01/03/2026
Best hotel in the US.
Easily the best hotel in the US. We love this place.
Scott C
- 09/24/2025
Excellent
The best staff and service.
Lee L
- 09/22/2025
Comfortable Rooms & Great Service!
Very Accommodating!
Timothy K
- 09/20/2025
Wonderful first class.
Thanks to everyone at the Peninsula, we needed assistance for several minor issues and were handled to our satisfaction and with expediency. The staff at the spa treat customers with first class. We will be back.
John F
- 08/19/2025
A lovely hotel with great service, friendly staff, excellent dining.
It's a gorgeous hotel and I'd stay again, of course.