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What Others Have Said
Fairmont Chicago at Millennium Park
200 North Columbus Drive, Chicago, IL 60601
Excellent service at gold lounge
Ms Mandana is the best staff we have at the gold lounge. She remembers the preference of every guest and is always a delight to be greeted by her in the morning.
A great stay Very nice
I absolutely loved Toro! John was a great great bartender during the day. He helped me not miss my flight and DANIEL was over an amazing bartender at night and the DJ music was awesome. Would definitely stay just so I could go to Toro.
Expedia Group verified review
We stayed at the Fairmont in the King Gold Suite for my daughter’s college graduation ceremony weekend. The room was spacious to accommodate 3 adults. Excellent amenities, location, and service.
Expedia Group verified review
Housekeeping staff interfered with our belongings and removed items without permission.
They also failed to do their job and actually clean the room properly
Expedia Group verified review
Room was clean and spacious with a nice view of the lake.
Expedia Group verified review
Incredible time at the Fairmont Gold Club Level. Alex, Mandana, Tamara and Jesus made our time there so enjoyable and we felt so welcome. Our personal preference drinks were in the table every morning without being asked. We were greeted morning and evening with big smiles and kind words and genuine interest in our children. ( we were dropping our eldest off for a summer program in Chicago) . Alex had so many great suggestions of things to do near and far as well as phenomenal restaurants..The food was plentiful and delicious. We are extremely happy and will most definitely be back and would like to extend a huge thank you to the wonderful team in the lounge!!! Thank you for being the best!
Expedia Group verified review
We enjoyed our stay at the Fairmont. It was steps away from the River Walk. The staff was amazing and so so helpful. The bed was a little too firm for my liking but overall I would definitely book another stay here.
Hotels.com verified review
My wife was disappointed that the hotel did not provide room slippers or bathrobes.
Upon cleaning the room, the bathroom products were not replaced/refilled.
The cleaners did not replace the used coffee mugs.
Expedia Group verified review
Great location and great customer service. The hotel room was clean and spacious. Definitely recommend and was extremely satisfied with my stay.
Expedia Group verified review
Very happy with my stay. The location was ideal, as it was right next to millennium Park. And definitely within walking distance to Michigan Avenue, where all of the shops and attractions can be found. Front desk staff was friendly from check-in to check out. Would highly recommend, and look forward to staying here when I travel to Chicago again.
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