Pet Friendly Lodging Reviews

First time visit since the remodel, property done well.

Excellent hotel except for the loud noise coming from the heater!

Nice place, great spa. Great staff.

This is a beautiful and expansive property. The kids loved the mini golf, nightly smores, pools, and the space to run and be kids! Our only struggle was that there are many different levels throughout the property (separated by many steps or sometimes 2-5 steps) so if traveling with a stroller, this may be tough, just fyi. Otherwise, excellent staff and service.

I stayed here over New Year's Eve and it was spectacular. They made it such a fun experience with unexpected snow (machine) to ring in the New Year, live music, s'mores around the fire pit and more! It was a special vacation for sure. Had a great meal at Bob's and at Crenshaws. Rooms were spacious and cozy and the grounds were beautiful. Furthermore, this hotel had the best guest service I've ever encountered. Every single employee went above and beyond to make my stay exceptional. Pilar Villeneuve at check in told me that I had two reservations showing up in the system but I didn't show that in my reservation. I was so concerned that I would get charged for another non-refundable room and she mentioned that she would fix it without any problem and wanted my stay to be stress and worry free. Christian the valet unloaded all my luggage which was waiting for me in my room by the time I arrived and Jeff happily helped me take my luggage back to the car when I left and offered me a bottle of water for the road trip. Our waitresses at Bob's Steakhouse and Crenshaws were also both exceptional. I'd highly recommend for a special getaway!

The property is absolutely beautiful, the hotel is older and shows its age(sheets have gotten scratchy, air hockey table no longer works) but is well maintained and our room was perfectly clean. We were disappointed that we requested a late checkout, called and confirmed it again with the front desk the morning of our departure, and then still found ourselves locked out of our room and having to show security our ID’s just to get in to be able to get our stuff to leave.

The property was simply beautiful—it was immaculately maintained, with awesome staff and a wonderful spa.

By far, this is my favorite resort I’ve ever stayed at. From the moment we checked in, the experience was exceptional. Upon arrival, the representative asked what brought us in, and I mentioned it was my birthday and that my husband and I had decided on a short getaway, driving in from Louisiana to Austin. To my surprise, he instantly upgraded us to a suite. The next morning, I ran into the same representative in the hallway, and he addressed me by name, asking if I had enjoyed my birthday. I was impressed that he remembered, especially with the number of guests staying at the resort and all the activity around us. That evening, while enjoying the Christmas activities, I had a brief but pleasant conversation with the events coordinator, Shelby. She was incredibly kind, and we ended up running into her 2-3 more times during our stay. Each time, she addressed us by name and made us feel genuinely welcomed. Later, when we were deciding on dinner, another representative we spoke to surprised us by comping a drink for both me and my husband. While complimentary perks are always nice, what truly impressed me was the consistent, personalized attention from every single staff member. Each person we interacted with went above and beyond to ensure that our stay would be memorable. Our valets, Colin and Tyler, were incredibly kind and attentive. A new standard has been set, It’s a place I will undoubtedly visit again for years to come.

Hot outdoor pool huge property quiet just 16 min from center area

Great resort.