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What Others Have Said
Element New York Times Square West
311 West 39th Street, New York, NY 10018
Expedia Group verified review
Clean room. Good breakfast. Really enjoyed the Relaxation Hour.
Hotels.com verified review
An amazing stay was had. Staff was helpful in accommodating when changes were required - housekeeping was attentive and breakfast was delicious. The kitchenette was a huge plus. Would highly recommend - especially when traveling with little ones.
Expedia Group verified review
It was the loudest hotel I have ever stayed at, you can hear every time someone on the floor closes the door, they really need stoppers but they just slam shut.
They did something wanky with my deposit and my 1 night stay and I was out of 700 my whole trip waiting for the deposit and the “refund”
Expedia Group verified review
Great location, everything was clean
Expedia Group verified review
Staff was great and very kind and friendly. Felt very welcome!
Expedia Group verified review
Deg
Expedia Group verified review
Not bad for the price. The rooms can be hit or miss. They are all clean but some rooms have more dings ( in the metal fridge and dishwasher and the wood of the bed) than others. At peak times expect long elevator waits to get down to the lobby. Breakfast wasn’t that great but it was free.
Expedia Group verified review
Staff were attentive, helpful and nice since we enter to the day we left.Rooms and surrounding areas were clean. Breakfast 10/10. Eating area was small for the amount of guests, The location of the hotel is excellent.
Expedia Group verified review
The place is cool but I don’t like their the fact that you’ll have to deposit $250 after making all payments
Hotels.com verified review
The beds are very uncomfortable. The sheets on the bed did not look very fresh, they clearly look dingy. The plate over the electrical socket was loose. The bathroom was definitely not thoroughly cleaned. There was small debris in the shower near the drain. The bathroom sink drain did not have a cover, it looked very dirty inside the drain.
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