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What Others Have Said
WoodSpring Suites Birmingham Pelham
101 Bishop Circle, Pelham, AL 35124
Expedia Group verified review
Worst Expedia booking ever!
We got there and had paid for 2 rooms. They said they overbooked by around 40 rooms that day. The manager offered to refund us. We disagreed and they gave us a room, but not 2.
We got to the room and it was filthy, smelly and no air conditioning!
The desk manager said he would refund us so we went to the LaQuinta instead.
No refunds on either rooms still and all around bad experience.
Expedia Group verified review
This hotel is a joke. I paid for a my reservation and upon arriving from out of state for the Mammoth March I had to wait in a long line at the front desk that never actually moved. Once 10 pm hit the front desk lady said that she was closing and not checking anyone else in and we’d have to cancel so after driving 3.5 hours, I had to scramble at 10pm to find somewhere else to stay. There were also people that were already checked in waiting because their room keys weren’t working, at least like 10 or more people. Don’t waste your time with this hotel, just book the Best Western right next door. Way friendlier staff and very helpful after such a stressful experience
Expedia Group verified review
Good service - room was nice. Bathroom floor needs to be securely installed and we encounter a cockroach in bathroom
Expedia Group verified review
Staff were fantastic, very welcoming, friendly and inviting. Always helpful when asked a question. The room was great, very clean. I look forward to staying again when I come back to Alabama
Expedia Group verified review
Very friendly staff and the room was clean and comfortable
Hotels.com verified review
First time staying at this type of hotel. It was the cheapest around, but I guess you get what you pay for. Had to wait for a long time just to check in because there was no one at the front desk. The bed felt like a sofa sleeper or bunk bed with a noisy and weak metal spring base. Positives were that it was faily clean and good water pressure.
Expedia Group verified review
This Property is A-1 in my book!!!! The ladies at the front desk are ALWAYS Pleasant and Kind. My rooms Always are clean and presentable. Whenever I visit Pelham, This is the BEST place for me to stay.
Expedia Group verified review
Check in was Very Fast. The Young lady that checked me in knew her job very well, and she's quick and kind.
Hotels.com verified review
Good location of the highway and options for food were good
Expedia Group verified review
There is enough room to park a trailer but characters hanging out in the parking lot and unfriendly staff
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