I requested a handicaped room and got it. However the bathroom had a tub and not a walk-in shower. Did have mulitple handrails, but had to have help getting in and out.
Front desk very helpful and pleasant. Room was older with light fixtures showing rust on metal. Also had to have housekeeping come in and clean out all the dresser drawers as had mold in them,,due to humidty. Had nice size fridge and stove top electric. However, no dishes were available to use. Room floor needed mopped as we had very dirty socks walking across it. Had parking in front of room which was nice. Great area with lots of resturants nearby and shopping. Stayed there 6 days.
Denise
- 07/29/2026
Hotels.com verified review
Room was clean although it reeked of Pine Sol. Fridge was old with rust, but worked. Bed was old as dirt and so was the mattress. I tried sleeping in the middle but mattress was so worn from two sleepers that it was like a W. The middle was high and the two sides were low.... Impossible to lay there. There were no forks, knives, cups, pots or pans. Worse yet, there was no shampoo or condition in the shower, I had to use the only bar from the sink. The room was pretty clean but extremely old and outdated. The front desk closes at 10PM and doesn't open until 10AM on weekends. Tried to call from room about shampoo but the freakin phone didn't even work. Craziness. Needless to say, I would NEVER stay here again.
Mark
- 07/25/2026
Hotels.com verified review
Great stay! Great staff! Peaceful!
Amanda
- 07/23/2026
Expedia Group verified review
not safe
JOSEPH
- 07/17/2026
Expedia Group verified review
The staff was rude and told me she wasn’t even sure they had availability even though my room was booked and paid for. She didn’t even check my booking at that time . The room was missing the blankets and towels and there was no cooking utensils like advertised on the website when I booked the room. Night staff was nice and was able to bring us the blankets and towels. I’ve stayed at stay America many times before in different locations and never experienced this . So I was extremely disappointed to say the least . The manager at this location needs to fix the staff issue and the lack of care in making sure the rooms have all the necessary amenities
Angela
- 07/10/2026
Expedia Group verified review
I got so badly bitten up by bed bugs I had to lesave at 4 am
KAREN
- 05/25/2026
Expedia Group verified review
Didnt have anyone at the front desk to check us in.
Never should have a hotel if they dont have check-ins after hours
Oscar
- 05/16/2026
Expedia Group verified review
Room was dirty, no sheets on the bed, other guest food in the refrigerator