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What Others Have Said
WoodSpring Suites Jacksonville Southeast
3425 Saland Way, Jacksonville, FL 32246
Hotels.com verified review
The outside was filthy just as the inside. There were homeless people hanging around the entrance/lobby. The phone in the room didn’t work, no batteries in the remote, yelling throughout the night this place was not worth the stay or money. This hotel needs new management and a renovation.
Expedia Group verified review
There were doors slamming and so much noise until 4 am. The room had clean towels and sheets, but the toilet, floor, and sink hadn't been cleaned at all.
Expedia Group verified review
Middle of the night several people knocking on doors loudly yelling let me in. smelled like old food cooking. no lamps, phone or alarm clock in the rooms. over charged for the room. Says $75 on site and charged $135 when I checked in. Do not stay here, felt unsafe all night.
Hotels.com verified review
Looked nice from the outside. However, that was deceiving. Check-in was chaotic. The bed was terribly hard. The pillows were very hard. Around 3 o’clock in the morning some teenager was in the hall, screaming and yelling for about 20 minutes. About 3:30 someone tripped the fire alarm. I will never go back to that place again.
Hotels.com verified review
Eso fue horrible hize mi reservación 4 horas de camino viaje por trabajo cuando llegué no había nadie en la oficia traté de comunicarme con ellos y nunca contestaron , el lugar horrible el ambiente malísimo una oeste a cigarillo y otras cosas , y tras de eso no me quieren hacer la devolución de mi dinero nunca me quedaría en este lugar
Expedia Group verified review
Sucia cuartonlara no fumador y el olor a cigarrillo(maríhuana) era insoportable, paredes sucias la cama sin arreglar pasillos sucios. De verdad que jamás vi algo igual
Expedia Group verified review
Prices are to high I have to leave.
Expedia Group verified review
This place is absolutely disgusting. Roaches in the bathroom, unclean floors bedside tables had smeared food hair all in the bathroom and inside the shower mildew in the shower. It was disgusting people running around the hallways, making noise, smoking weed I believe this place may accept long-term public housing. It was scary awful I would not recommend staying here at all. I have the photos to prove it.
Expedia Group verified review
I never write reviews on anything, but felt compelled to do one on this stay. You literally would have had a better experience sleeping out on the street vs this hotel. I have never seen anything like it. I asked to be refunded and was told no. That’s on me, I should have just took the loss and left.
Hotels.com verified review
Hotel was disgusting, should have left after first room wasn’t cleaned. Did not have my Hotels.com reservation, no credit card machine, had to pay cash. own have to fight with Hotels.com for my refund. This is the 3rd time my reservation was not made properly. One of the worst experiences I have had in a long time .
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