What Others Have Said
WoodSpring Suites Augusta Riverwatch
2995 Riverwatch Parkway, Augusta, GA 30907
Hotels.com verified review
Nice clean room and was what I was expecting
Hotels.com verified review
The floors were dirty like they barely swept. Comparative to my 7yo sweeping. There was black stuff on the rags and when I went to ask for more rags to wash with there wasn’t anyone at the desk and could get clean rags to was with. The tub was dirty. Bed was very hard and uncomfortable. There was so much noise in the halls all night long until about 4/5am. Water was coming out from under the toilet. Water in the hall by elevator. When I stopped to tell the lady at the front desk she was checking someone in so I waited. When she got done she turned and started a conversation with another employee ignoring me standing there.
Expedia Group verified review
I arrived as planned. The hotel staff was pleasant. The hotel is an extended stay with very limited amenities and only a vending machine for food options. My room was completely filthy and disgusting. From the entry door to the other four walls, the room was nasty! 1. Dirt and trash met me at the door. 2. The stove was dirty with remnants of the previous occupant's meals. 3. The counters were filled with cigarettes burns in a non-smoking room. 4. The entire room had dirt and trash on the floors. 5. The there was no blanket on the bed and the heater did not work. 6. The room was freezing. 7. The entire hotel was out of towels, sheets, pillows and blankets. I used my bookbag for a pillow and they found a sheet for me to put over the bed. (I was extremely concerned about bugs). I rested for 4 hours, not slept, I just rested my body laying on top of the sheet fully clothed. During my 4 hours i listened the residents run in and out the hallway and their rooms. 8. The floors were stsined with droplets and streaks of whatever the previous occupant left. This was worst than the Bates motel! I travel alot and have seen alot. This was my worst hotel yet! Oh, they said they were at capactity and this was the only room. Mind you my fee was over $100 for this trash. I have been catfished for real! The positive reviews and ratings are FALSE! I'm definitely awaiting my refund!
Expedia Group verified review
I arrived as planned. The hotel staff was pleasant. The hotel is an extended stay with very limited amenities and only a vending machine for food options. My room was completely filthy and disgusting. From the entry door to the other four walls, the room was nasty! 1. Dirt and trash met me at the door. 2. The stove was dirty with remnants of the previous occupant's meals. 3. The counters were filled with cigarettes burns in a non-smoking room. 4. The entire room had dirt and trash on the floors. 5. The there was no blanket on the bed and the heater did not work. 6. The room was freezing. 7. The entire hotel was out of towels, sheets, pillows and blankets. I used my bookbag for a pillow and they found a sheet for me to put over the bed. (I was extremely concerned about bugs). I rested for 4 hours, not slept, I just rested my body laying on top of the sheet fully clothed. During my 4 hours i listened the residents run in and out the hallway and their rooms. 8. The floors were stsined with droplets and streaks of whatever the previous occupant left. This was worst than the Bates motel! I travel alot and have seen alot. This was my worst hotel yet! Oh, they said they were at capactity and this was the only room. Mind you my fee was over $100 for this trash. I have been catfished for real! The positive reviews and ratings are FALSE! I'm definitely awaiting my refund!
Expedia Group verified review
There was no waste can in the whole unit. Floor was dirty. Stove area was dirty. The phone didn't work when we called another room. The refrigerator was missing the glass on top of the drawers inside.
Expedia Group verified review
I WAS NOT ABLE TO CHECK IN
Expedia Group verified review
Fix your own meals if all the stove eyes worked
Hotels.com verified review
Good place to stay no frills. No laundry service you have to exchange sheets and towels with the office. Office doesn’t open till 9:00sm. When we checked in, there was no toilet paper in the room and then they would only give me one roll when I went to the office.
Hotels.com verified review
I booked on hotel.com. When I arrived I was told you had no reservation for me even though I showed my confirmation
Expedia Group verified review
I like the amenities of the property but I think they can truly upgrade the parking in the rear! It's too small!!!
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