When I arrived to check in, the front desk was closed and I was not able to checkin. When I called the company they said there was nothing they could do because I reserved through Expedia. I called Expedia and they didn’t help either. So, I wasted money on a reservation I never used.
Heather
- 11/10/2024
Expedia Group verified review
This place is vile, beyond filthy. I was barefoot for one hour and my feet were black with sticky, hairy, sludge as if I'd been walking in tar. Floor was like a movie theater that offered haircuts. I think there was human poop on the head board of my bed. Even the plastic wrapped soap was covered in grime. Walls were paper thin and heavily stained. The room smelled like Dollar Store candles. The cabinet dresser was missing drawers. The pilled, rough bedding only came with one flimsy foam pillow. The bathroom has cigarette burns on the toilet and mirror. The front desk lost my reservation, charged me more for each of the 3 rooms I'd reserved on Expedia, and took over 40 minutes. I asked if the rooms could be together and received no reply, just a blank stare at the floor. Attendant called management for help locating my reservation and were told "nothing they could do." We were the only person there. They only gave us one key per room. When we tried to flee, the elevator broke. There is no morning/ overnight attendant if locked out
John
- 11/03/2024
Expedia Group verified review
The hotel appeared decent on your website but was anything but. Blood all over the bathroom in the first room they tried to put us in as well as filthy floors, broken drawers and cabinets in the kitchenette, and bathroom door destroyed. The 2nd room had cockroaches crawling all over. Our car would have probably been broken into in their parking lot. We definitely did not stay here. We left and had to find another hotel. The place was like a crack house, flop house, brothel and mental institution all into one location. Unfortunately, I will probably be unable to get our money back on this disaster of a "hotel".
Jennifer A.
- 10/14/2024
Expedia Group verified review
It was crowded with a lot of children. I think it temporary housing for families. There was a hole in the wall in my room. That didn't really bother me. But no dish soap. Very little toiletries. Bare minimum. I travel through the area a few times a year, and I need a full fridge. It was OK. Not my favorite. I stayed across the highway in May, will probably do so again.
Ren
- 08/31/2024
Hotels.com verified review
I had to buy febreze because the room, elevator, stairwell, and hallways smelled so bad of cigarette and pot smoke. The bedding was mismatched and had cigarette hole burns, although the mattress was newer. Safety was a concern as side and back doors were propped open. The 2 staff people I spoke with were pleasant and friendly, but the hotel, although seeming newer, was an incredible dump. I’m glad it was just me in for the Bix race (my family was across the parking lot at the Sleep Inn (another terrible place, just better because the bedding was comfortable and “breakfast” was provided, bc I would never want my children to have to stay there.
Verified traveler
- 07/30/2024
Expedia Group verified review
Crackhead central
elizabeth
- 07/03/2024
Expedia Group verified review
room had a hole in the wall and there were cockroaches. we didnt even stay the night an as there was no person at the front desk we just left. i have pictures of the cockroach if some one wants it. also the bed had hair in it so i think it was dirty sheets
yuck
Mark
- 05/28/2024
Expedia Group verified review
The property was dirty and smelled like smoke every where.
LORI
- 05/19/2024
Expedia Group verified review
I was charged 3 times and still cant get help
Robert
- 05/13/2024
Expedia Group verified review
Took three tries to discover the key to our assigned room would only work with a master key so we were switched rooms. Chech in was difficult they wanted us to pay after we had already prepaid. There was spital in the corners and down the wall of the elevator from tobbacco chewer. No breakfast. We had to wash our feet from the dirt on the floor in our room. Zero recommendations for ever repeating a visit. This was fir our 15th wedding anniversary made it memorable just not in a good way.