What Others Have Said
Woodspring Suites Lake Charles
3202 North Power Centre Parkway, Lake Charles, LA 70615
Expedia Group verified review
I was told, they cleaned their room every twice a month. Floor sticky when walks bear feet. Curtain blind broken no one care. Refrigerator old dirty, no ice trays. Elevator broke all the time.
Hotels.com verified review
Great staff they are friendly and assist with what ever problem you may have
Hotels.com verified review
Upon arrival, I stood at the checkout counter for 20 min while the desk clerk finish his phone call on his personal device. After checking in, I went up to my room. First thing I noticed was food still on the counter tops, floors smelled of sour water, and bed was not properly made. I asked for another room and was granted to look into getting another room. Upon initial inspection, same scene appeared. I then asked for a refund due the unsatisfactory conditions. The desk clerk stated a refund will go back on the credit card used. I have still yet to recieve that refund. This visit to this location was not my first time, but defenitaly my last. I would not reccomend this location or this Hotels.com site to book at this location again.
Expedia Group verified review
I didn't get a room because it was given away. And the clerk said Expedia only gave them a phone # of 111)111-1111, so they couldn't call me. I want a refund!!!
Hotels.com verified review
The kitchen was nice but you had to bring your own utensils you had a full refrigerator the air conditioning blue cool overall everything was good
Expedia Group verified review
More like a man camp than a hotel. Didn’t have the room I originally booked. Room they gave me was gross. Everything sticky. Asked for a refund, front desk claimed they couldn’t do anything about it. I don’t think she even knew how to process a refund in the first place. I left the property.
Hotels.com verified review
Room was dirty. Sheetrock was peeling off the walls. Cigarette burns on the counters. Shower had mildew build up. Beds were hard. Refrigerator had a weird smell. Hotel smelled like cigarettes.
Expedia Group verified review
Clean and roomy!
Hotels.com verified review
Last minute booking , the bed was so uncomfortable and pillows were flat. TV did not work.
Expedia Group verified review
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