They tried to put me in a smoking room when I booked nonsmoking.
They were aware of my arrival but were unorganized to check me in; took approximately 20 minutes. Housekeeping is terrible because there was hair in the shower, was towels were stained and covers had, Old cigarette burns. Thankfully, I had my own towels and a few throw blankets with me.
Livell W
- 04/02/2025
Hotels.com verified review
Very basic room. Thin mattress sitting on a platform. Sheet didn’t fit, burn holes in the bedspread, hole in the wall, toilet very unsteady & wabbly.
Jamie
- 03/23/2026
Expedia Group verified review
Bed was hard as a rock, elevators don't work, door frame had a wad of paper 'fixing' a big gap. Was a pretty janky place. Also if you're traveling with pets, online it's advertised as pet friendly and they stay for free. (Literally the only reason I even considered this place) They charge a $50 pet fee at check in. This is not advertised at all online.
Sarah Deanna
- 03/22/2026
Hotels.com verified review
Yes very clean
micheal
- 02/16/2026
Expedia Group verified review
Just not worth it
Anton
- 02/12/2026
Hotels.com verified review
Yes
micheal
- 02/06/2026
Hotels.com verified review
Clean
micheal
- 02/06/2026
Expedia Group verified review
We needed a place close to Grandview medical and it was close
Shirley
- 01/09/2026
Expedia Group verified review
It's ok
Terron
- 12/19/2025
Expedia Group verified review
Other than a bar of soap in the bottom of the bath tub the room was clean...it's not the ritz Carlton but I'd definitely stay there again...not many hotels have smoking rooms anymore but this one does..and as a smoker and someone who hates cold weather it was nice not having to go out in the cold when I wanted a cigarette 🚬...I don't smoke iny house but I do in my garage out of the weather element's!