The condition of the motel is very run down, stairways and parking areas had lots of trash around, room wasn't clean, graffitti on the walls and mirror, heater vent was off, vent in bathroom was hanging off the wall, window frame was broken, curtains had holes in them, only 1 bath towel for 2 people. Bed was comfortable and the tv worked but that was the only good thing about it.
Randi
- 04/08/2024
Hotels.com verified review
I booked this room on Hotels.com, did the non refundable because I was literally in the parking lot when I booked it (yes, for the discount) - I walked inside the lobby and the woman wanted government id for everyone with me - including my young niece who has none, when I explained we did not have the requested docs, she told stated that was a none negotiable and that it was best she cancel and refund my room right then because she would be kicking everyone without valid id off property either way. I was frustrated but appreciated her no nonsense attitude and honesty prior to losing money- so I thought…. It’s now been almost 2 weeks and no refund or response to any attempts to communicate with that office since. What seemed to be a mutual understanding and simple solution to the situation, was any but. Basically I lost almost 100$ for reasons beyond my control, and they were able to pocket the cash, and probably rent the room again immediately after, making it quite a profitable little “policy” for such a run down and sketchy motel.
Sarah
- 02/22/2024
Hotels.com verified review
Once again Motel 6 Midvale, Utah delivered. Room was clean so clean my white socks didn't get dirty. Front desk attendant allowed me to check in 30min early and the room was clean and smelled wonderful. Heater worked showers were clean under the bed was clean toilet clean no drug paraphernalia floor was immaculate. TV worked lights worked and the grounds were kept clean. Thank You Motel 6 for yet another great experience. To the front desk attendant Your awesome. I believe her name is Maria. If that's wrong I apologize. Thank you for your kindness.
Bryan
- 02/19/2024
Hotels.com verified review
Front desk attendant who's name escapes me was absolutely excellent, friendly and helpful.
Bryan
- 02/15/2024
Expedia Group verified review
La toalla está rota,la mesa está quemada,el control no tiene la tapa,el check in nos ISO esperar mucho y estaba el teléfono tardo mucho en darnos la tarjeta de la avitacion ,la lavandería estaba sucia y no tenía jabón la máquina,el pasto tenía popo de perro,el cuarto tenía una toalla.
Juanito
- 02/12/2024
Expedia Group verified review
When I first arrived they gave me a key card to upstairs because the entire bottom of the building heat is off I go to the room and open it just to see I just walked into a occupied room I went back and got a new room the room was poorly cleaned but overall satisfied
Sean
- 02/01/2024
Hotels.com verified review
They were extremely rude!! We ended up not even checking in or staying there.
Melissa
- 01/22/2024
Expedia Group verified review
When I arrived they told me that I had requested a room with a refrigerator. I said yes. The lady said well we have a room with a working frig but there is no heat in the unit. She asked if that would be ok. I told her no it was Jan 14th in Utah. She said well let me see. She said she could upgrade me. When I got to room I left my bags went for dinner. When I came back and looked at room closer it was dusgusting. There were gaps in front door where you could feel draft from ouside. There were blood stians on bedding along with many many other stains I dont even want to know what from. The restroom was dirty and when I turned the heat on it sounded like a old car trying to die. I packed up my things and left. wenty to front desk and told her my issues and that I wanted to leave she would not refund. I was trying to save a little money but will never do that again. This place should be condemed. I have video of the room if you want it. I would not assciate your business with this place. I ended up moving to La Quinta in South Jordan it was $50 more per night but it was great. As a matter of fact Im going back there in March and will stay there for sure.
If you could get a refund for me from motel 6 that would be great.
Robert
- 01/21/2024
Hotels.com verified review
very disappionted not up to motel 6 standard
room was warm
not given room ordered online service third country communist!